Bitrix24 Ratings (September 2025)
This page breaks down Bitrix24 ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Bitrix24’s overall reputation. This data-driven overview will show you exactly how Bitrix24 is rated - including how it compares to competitors.
Bitrix24's Overall Rating Summary
- Average Rating:4.1/5
- Total Reviews:3,708 reviews
- Sources:G2, Capterra, Trustpilot, Trustradius, Gartner, Getapp, Softwareadvice
- Last updated:September 1, 2025
Bitrix24 Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.1/5 | 569+ reviews | 01.09.25 |
 Capterra | 4.2/5 | 968+ reviews | 01.09.25 |
 Trustpilot | 2.6/5 | 99+ reviews | 01.09.25 |
 Trustradius | 4/5 | 104+ reviews | 04.05.25 |
 Gartner | 4.6/5 | 31+ reviews | 06.04.25 |
 Getapp | 4.2/5 | 969+ reviews | 05.08.25 |
 Softwareadvice | 4.2/5 | 968+ reviews | 01.09.25 |
What is Bitrix24?
Bitrix24 offers a comprehensive suite of tools including CRM for managing sales and clients, sales management, contact center, sales team collaboration, sales enablement, analytics & reports, mobile CRM, marketing, automation & integrations, and CoPilot in CRM. It also provides features for tasks & projects such as task management, task tracking, API & integrations, project management, employee performance, mobile tasks, project collaboration, and automation. Additionally, Bitrix24 includes collaboration tools like online workspace, online documents & file storage, workgroups, online meetings, shared calendars, mobile communications, and CoPilot in Chat.
🤔 Bitrix24 vs Competitors: How Do Ratings Compare?
Check out Bitrix24 AlternativesFrequently Asked Questions
How trustworthy is Bitrix24?
According to Capterra and G2 review sites Bitrix24 holds ratings of 4.2/5 and 4.1/5 respectively from 1,537 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is Bitrix24 rated?
Bitrix24 has an average star rating of 4.1 out of 5 stars based on average of 3,708 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Bitrix24 public reviews pages on platforms: G2, Capterra, Trustpilot, Trustradius, Gartner, Getapp, Softwareadvice. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Bitrix24 is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.