Birdeye Ratings (September 2025)
This page breaks down Birdeye ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Birdeye’s overall reputation. This data-driven overview will show you exactly how Birdeye is rated - including how it compares to competitors.
Birdeye's Overall Rating Summary
- Average Rating:4.6/5
- Total Reviews:6,311 reviews
- Sources:G2, Capterra, Gartner, Trustpilot, Trustradius, Getapp, Softwareadvice
- Last updated:September 1, 2025
Birdeye Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.7/5 | 3,381+ reviews | 01.09.25 |
 Capterra | 4.7/5 | 690+ reviews | 01.09.25 |
 Gartner | 4.2/5 | 37+ reviews | 22.09.24 |
 Trustpilot | 3.8/5 | 605+ reviews | 01.09.25 |
 Trustradius | 4/5 | 218+ reviews | 01.09.25 |
 Getapp | 4.7/5 | 690+ reviews | 01.09.25 |
 Softwareadvice | 4.7/5 | 690+ reviews | 01.09.25 |
What is Birdeye?
Birdeye offers AI-powered solutions to help businesses improve their online reputation, manage social presence, and enhance customer experience. Key features include generating and managing reviews, social media management, business listings, messaging across digital channels, and webchat for lead conversion. The platform integrates with over 3,000 apps and provides analytics, AI insights, and a comprehensive Google partnership for local businesses.
🤔 Birdeye vs Competitors: How Do Ratings Compare?
Check out Birdeye AlternativesFrequently Asked Questions
How trustworthy is Birdeye?
According to G2 and Capterra review sites Birdeye holds ratings of 4.7/5 and 4.7/5 respectively from 4,071 reviews, indicating a strong level of trust and satisfaction among users as of September 2025.
How many stars is Birdeye rated?
Birdeye has an average star rating of 4.6 out of 5 stars based on average of 6,311 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Birdeye public reviews pages on platforms: G2, Capterra, Gartner, Trustpilot, Trustradius, Getapp, Softwareadvice. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Birdeye is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.