BigCommerce Ratings (September 2025)
This page breaks down BigCommerce ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand BigCommerce’s overall reputation. This data-driven overview will show you exactly how BigCommerce is rated - including how it compares to competitors.
BigCommerce's Overall Rating Summary
- Average Rating:3.8/5
- Total Reviews:2,865 reviews
- Sources:G2, Capterra, Gartner, Trustpilot, Trustradius, Getapp, Softwareadvice, Producthunt
- Last updated:September 1, 2025
BigCommerce Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.2/5 | 557+ reviews | 01.09.25 |
 Capterra | 4.4/5 | 332+ reviews | 01.09.25 |
 Gartner | 4.4/5 | 174+ reviews | 06.04.25 |
 Trustpilot | 1.4/5 | 443+ reviews | 01.09.25 |
 Trustradius | 4/5 | 688+ reviews | 01.09.25 |
 Getapp | 4.4/5 | 332+ reviews | 01.09.25 |
 Softwareadvice | 4.4/5 | 332+ reviews | 01.09.25 |
 Producthunt | 4.4/5 | 7+ reviews | 06.04.25 |
What is BigCommerce?
BigCommerce offers an Open SaaS solution that combines the best of SaaS and API-enabled openness and flexibility, providing enterprise integrations and tools for faster customization. Key features include scalability, speed, agility, essential back-office integrations, and no proprietary blockers, with capabilities such as native B2C and B2B functionality, omnichannel, headless commerce integrations, and robust security. The platform supports app integrations, partner ecosystems, and is acclaimed for its low total cost of ownership and high customer satisfaction.
🤔 BigCommerce vs Competitors: How Do Ratings Compare?
Check out BigCommerce AlternativesFrequently Asked Questions
How many stars is BigCommerce rated?
BigCommerce has an average star rating of 3.8 out of 5 stars based on average of 2,865 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from BigCommerce public reviews pages on platforms: G2, Capterra, Gartner, Trustpilot, Trustradius, Getapp, Softwareadvice, Producthunt. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for BigCommerce is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.