Backbase The Engagement Banking Platform Ratings (September 2025)

This page breaks down Backbase The Engagement Banking Platform ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Backbase The Engagement Banking Platform’s overall reputation. This data-driven overview will show you exactly how Backbase The Engagement Banking Platform is rated - including how it compares to competitors.

Backbase The Engagement Banking Platform's Overall Rating Summary

  • Average Rating:4.3/5
  • Total Reviews:66 reviews
  • Sources:G2, Capterra, Gartner, Getapp, Facebook, Softwareadvice
  • Last updated:September 1, 2025

Backbase The Engagement Banking Platform Ratings by Source

PlatformRatingReviewsLast Update
G2 logoG2
4.3/5
10+ reviews01.09.25
Capterra logoCapterra
4.6/5
5+ reviews01.09.25
Gartner logoGartner
4/5
23+ reviews01.09.25
Getapp logoGetapp
4.6/5
5+ reviews01.09.25
Facebook logoFacebook
4.3/5
18+ reviews04.02.25
Softwareadvice logoSoftwareadvice
4.6/5
5+ reviews01.09.25

What is Backbase The Engagement Banking Platform?

Backbase offers a new-generation Engagement Banking Platform that allows banks to progressively modernize customer journeys and re-architect business operations around customers. Key platform capabilities include Identity & Entitlements, Customer Experience, Omnichannel Banking, Human Assist, Process Orchestration, and Customer Data & AI, along with integration solutions like Integration Platform-as-a-Service, Core Banking Integrations, and Fintech Integrations. The platform supports various banking segments such as Retail Banking, Business Banking, Private Banking & Wealth Management, and Credit Unions, providing tailored solutions to enhance customer engagement and streamline operations.

🤔 Backbase The Engagement Banking Platform vs Competitors: How Do Ratings Compare?

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Frequently Asked Questions

How trustworthy is Backbase The Engagement Banking Platform?

According to Gartner and G2 review sites Backbase The Engagement Banking Platform holds ratings of 4/5 and 4.3/5 respectively from 33 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.

How many stars is Backbase The Engagement Banking Platform rated?

Backbase The Engagement Banking Platform has an average star rating of 4.3 out of 5 stars based on average of 66 reviews as of September 2025.

Where does the rating data come from?

The ratings are pulled from Backbase The Engagement Banking Platform public reviews pages on platforms: G2, Capterra, Gartner, Getapp, Facebook, Softwareadvice. We update these ratings monthly to ensure they reflect the most current customer feedback.

How overall average rating for Backbase The Engagement Banking Platform is calculated?

The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.