Atlassian Enterprise Support Ratings (September 2025)
This page breaks down Atlassian Enterprise Support ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Atlassian Enterprise Support’s overall reputation. This data-driven overview will show you exactly how Atlassian Enterprise Support is rated - including how it compares to competitors.
Atlassian Enterprise Support's Overall Rating Summary
- Average Rating:4.3/5
- Total Reviews:2,469 reviews
- Sources:G2, Trustpilot, Gartner
- Last updated:September 1, 2025
Atlassian Enterprise Support Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.3/5 | 38+ reviews | 01.09.25 |
 Trustpilot | 1.5/5 | 101+ reviews | 01.09.25 |
 Gartner | 4.4/5 | 2,330+ reviews | 13.01.25 |
What is Atlassian Enterprise Support?
Atlassian offers support services for both Data Center and Cloud products, with various plans including Standard, Premium, and Enterprise for Cloud, and Select, Priority, and Premier for Data Center. Features include 24/7 support for high-impact issues, faster response times, and dedicated senior support teams, with additional services like phone support and proactive health checks available in higher-tier plans. Advisory Services, consulting, and migration assistance are also available to optimize software and team practices.
🤔 Atlassian Enterprise Support vs Competitors: How Do Ratings Compare?
Check out Atlassian Enterprise Support AlternativesFrequently Asked Questions
How trustworthy is Atlassian Enterprise Support?
According to Gartner and G2 review sites Atlassian Enterprise Support holds ratings of 4.4/5 and 4.3/5 respectively from 2,368 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is Atlassian Enterprise Support rated?
Atlassian Enterprise Support has an average star rating of 4.3 out of 5 stars based on average of 2,469 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Atlassian Enterprise Support public reviews pages on platforms: G2, Trustpilot, Gartner. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Atlassian Enterprise Support is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.