Alibaba Cloud Ratings (September 2025)
This page breaks down Alibaba Cloud ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Alibaba Cloud’s overall reputation. This data-driven overview will show you exactly how Alibaba Cloud is rated - including how it compares to competitors.
Alibaba Cloud's Overall Rating Summary
- Average Rating:4.0/5
- Total Reviews:442 reviews
- Sources:G2, Capterra, Trustpilot, Gartner, Trustradius, Getapp, Softwareadvice, Facebook
- Last updated:September 1, 2025
Alibaba Cloud Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.3/5 | 165+ reviews | 01.09.25 |
 Capterra | 4.3/5 | 15+ reviews | 01.09.25 |
 Trustpilot | 1.6/5 | 81+ reviews | 01.09.25 |
 Gartner | 4.9/5 | 115+ reviews | 06.04.25 |
 Trustradius | 4.5/5 | 9+ reviews | 01.09.25 |
 Getapp | 4.3/5 | 15+ reviews | 01.09.25 |
 Softwareadvice | 4.3/5 | 15+ reviews | 01.09.25 |
 Facebook | 4.1/5 | 27+ reviews | 07.07.25 |
What is Alibaba Cloud?
Alibaba Cloud offers a wide range of cloud computing services including Elastic Compute Service (ECS) for high-performing virtual servers, Object Storage Service (OSS) for secure and reliable storage, and PolarDB for MySQL which provides high scalability, security, and performance. Their solutions also include advanced AI and data intelligence technologies, integrated communication capabilities for supply chain management, and a comprehensive suite of security services like Anti-DDoS and Web Application Firewall (WAF). Additionally, Alibaba Cloud supports various industries with tailored solutions such as retail, e-commerce, and financial services, leveraging their global infrastructure and compliance certifications.
🤔 Alibaba Cloud vs Competitors: How Do Ratings Compare?
Check out Alibaba Cloud AlternativesFrequently Asked Questions
How trustworthy is Alibaba Cloud?
According to G2 and Gartner review sites Alibaba Cloud holds ratings of 4.3/5 and 4.9/5 respectively from 280 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is Alibaba Cloud rated?
Alibaba Cloud has an average star rating of 4.0 out of 5 stars based on average of 442 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Alibaba Cloud public reviews pages on platforms: G2, Capterra, Trustpilot, Gartner, Trustradius, Getapp, Softwareadvice, Facebook. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Alibaba Cloud is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.