Accela Ratings (September 2025)
This page breaks down Accela ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Accela’s overall reputation. This data-driven overview will show you exactly how Accela is rated - including how it compares to competitors.
Accela's Overall Rating Summary
- Average Rating:4.0/5
- Total Reviews:38 reviews
- Sources:G2, Gartner, Trustradius, Facebook
- Last updated:September 1, 2025
Accela Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 3.9/5 | 13+ reviews | 01.09.25 |
 Gartner | 4.1/5 | 7+ reviews | 01.09.25 |
 Trustradius | 3.5/5 | 7+ reviews | 01.09.25 |
 Facebook | 4.3/5 | 11+ reviews | 01.09.25 |
What is Accela?
Accela offers a unified suite of cloud solutions designed to build communities, grow businesses, and protect residents through scalable, out-of-the-box civic applications. Their platform automates processes such as building permitting, zoning, business licensing, and environmental health, providing total visibility and improved customer service. Accela's high-performance cloud platform connects departments and agencies, enabling data sharing and better resident experiences, while their services include managed application services, professional services, technical support, and training.
🤔 Accela vs Competitors: How Do Ratings Compare?
Check out Accela AlternativesFrequently Asked Questions
How trustworthy is Accela?
According to Gartner review site Accela holds rating of 4.1/5, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is Accela rated?
Accela has an average star rating of 4.0 out of 5 stars based on average of 38 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Accela public reviews pages on platforms: G2, Gartner, Trustradius, Facebook. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Accela is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.