Oracle IoT Service Monitoring for Connected Assets Cloud Alternatives (September 2025)
Deliver great customer service any way your customer chooses, balancing digital service channels with high-value, personalized, agent-driven customer support. With the right CRM service software comes differentiated customer service.
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Make every customer interaction matter by connecting all your business data across marketing, sales, commerce, and service. Oracle Customer Experience (CX) offers a connected suite of applications that goes beyond traditional CRM to help you create, manage, serve, and nurture lasting customer relationships.
Oracle IoT Production Monitoring Cloud Service is a specialized Internet of Things application. This application lets you locate your factories and machines, and monitor their health and utilization. It gives you real-time visibility into your production process and helps you diagnose and predict production issues so that you can increase the uptime of your factories. It also helps you schedule maintenance so that you can minimize the disruption to your daily operations.
The Complete Online Customer Service Platform Automated and agent-assisted CX channels. Knowledge For YourTeam Knowledge For YourCustomers Xan Chatbot The Customer Service Chatbot Chat Real-Time Messaging Boost Agent Efficiency by Up To 20% Equip your team with the tools to better serve your customers, boosting standards of service and increasing efficiency by up to 20%.
Planning is a subscription-based planning and budgeting solution built for and deployed on Oracle Fusion Cloud EPM, using a proven, flexible planning and reporting best-in-class architecture. It delivers instant value and greater productivity for business planners, analysts, modelers, and decision-makers across all lines of business of an enterprise. Users interact through a Web 2.0 or Microsoft Office interface to model, plan, and report. The service, built to scale and perform, uses industry-standard Oracle Fusion Cloud EPM infrastructure.