Oracle IoT Service Monitoring for Connected Assets Cloud Alternatives (September 2025)

Deliver great customer service any way your customer chooses, balancing digital service channels with high-value, personalized, agent-driven customer support. With the right CRM service software comes differentiated customer service.

4.3/5

13+ reviews

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1.
Customer Experience (CX) | Oracle
https://www.oracl
.com/cx/

Make every customer interaction matter by connecting all your business data across marketing, sales, commerce, and service. Oracle Customer Experience (CX) offers a connected suite of applications that goes beyond traditional CRM to help you create, manage, serve, and nurture lasting customer relationships.

2.
Commerce Cloud | Oracle
https://www.oracl
.com/cx/ecommerce/

Learn how to increase customer engagement by leveraging buyer signals. Quickly boost online sales and create innovative brand experiences designed to meet the unique demands of your business.

3.
Oracle Banking Digital Experience Cloud Service | Oracle
https://www.oracl
.com/financial-services/banking/digital-experience/

A cloud native SaaS immersive digital banking engagement and experience platform designed with an API- and mobile-first approach and baked-in AI/ML intelligence to offer persona-centric, configurable lifestyle banking experiences across the retail, business, corporate, and Islamic banking segments.

5.
The Number 1 CRM Software - Salesforce
https://trailhead.salesforc
.com/

Deliver the best customer experience with a single CRM tool for Sales, Customer Service, Marketing, Commerce & IT. Try it now for 30 days!

6.
The Number 1 CRM Software - Salesforce
https://appexchange.salesforc
.com/appxlistingdetail/

Deliver the best customer experience with a single CRM tool for Sales, Customer Service, Marketing, Commerce & IT. Try it now for 30 days!

7.
The Number 1 CRM Software - Salesforce
https://appexchange.salesforc
.com/

Deliver the best customer experience with a single CRM tool for Sales, Customer Service, Marketing, Commerce & IT. Try it now for 30 days!

8.
Field Service Management Software | Salesforce US
https://www.salesforc
.com/service/field-service-management/

Learn how field service management software can boost productivity for your front-line workforce, lower operating costs, and transform your service experience.

9.
Pega Customer Service built for personalized experiences | Pega
https://www.peg
.com/products/customer-service/

Learn how Pega’s agile customer service solutions boost agent productivity, provide proactive service, and leverage intelligent automation to minimize costs.

10.
Financials | Financial Management Software | Oracle
https://www.oracl
.com/erp/financials/

Discover how to deliver decisive insights into your company’s financial position and operational results with comprehensive financial management software designed for global organizations of every size and industry.

11.
Supply Chain Management (SCM) | Oracle
https://www.oracl
.com/scm/

Oracle Supply Chain Management connects your supply chain and manufacturing processes with an integrated suite of cloud SCM solutions, providing real-time visibility.

12.
Oracle IT Service Management Suite in 2024 - Reviews, Features, Pricing, Comparison - PAT RESEARCH: B2B Reviews, Buying Guides & Best Practices
https://www.predictiveanalyticstoda
.com/oracle-it-service-management-suite/

Editor and User Reviews: From the trusted source PAT Research and community to learn more about What is Best? What are the features? , What are the pricing options?, What are the alternatives, integrations, analyst reports, customer reviews, pros/cons, free demos and free trials.

13.
Financial Services Cloud: Best Financial Services CRM | Salesforce US
https://www.salesforc
.com/financial-services/cloud/

Learn how the #1 CRM for financial services, Financial Services Cloud, can grow relationships, reduce cost to serve, and deliver personalized insights at scale.

14.
Oracle PeopleSoft Applications | Oracle
https://www.oracl
.com/applications/peoplesoft/

Discover how Oracle's PeopleSoft applications are designed to address the most complex business requirements. They provide comprehensive business and industry solutions, enabling organizations.

15.
Retail Planning and Optimization | Oracle
https://www.oracl
.com/retail/planning-optimization/

Oracle's Retail Planning and Optimization is trusted by retail buyer and planning teams to maximize sales, margin, and inventory across omnichannel journeys.

16.
Oracle Business Process Management
https://www.oracl
.com/middleware/technologies/bpm.html/

Oracle Business Process Management Suite provides a proven business-driven approach for creating end-to-end, efficient, and social business processes.

17.
Product Lifecycle Management (PLM) Software | Oracle
https://www.oracl
.com/scm/product-lifecycle-management/

Product Lifecycle Management (PLM) software that helps businesses rapidly design and launch new products? Learn how Oracle PLM delivers a digital thread of product and IoT data to make your new product development and introduction processes more resilient, and drive faster, high-quality innovation.

18.
Policy Administration for Life and Annuity | Oracle
https://www.oracl
.com/financial-services/insurance/policy-administration/

Modernize your workflow with Oracle’s insurance policy administration system, which consolidates multiple lines of business on a single platform.

19.
ERP Project Management | Oracle
https://www.oracl
.com/erp/project-portfolio-management-cloud/

Discover the project management solutions that improves project delivery and increases profits with a single, intelligent solution that manages projects across the enterprise and connects them with finance, HR, and operations.

20.
Autonomous Data Warehouse | Oracle
https://www.oracl
.com/autonomous-database/autonomous-data-warehouse/

Eliminate virtually all complexities of operating a data warehouse and securing your data with a cloud data warehouse service. Oracle Autonomous Data Warehouse is a data and analytics platform that automates patching, provisioning, tuning, scaling, and security without human intervention.

21.
Supply Chain Planning | Oracle
https://www.oracl
.com/scm/supply-chain-planning/

Discover the supply chain planning solution that provides agile planning and supply chain optimization to improve customer service and profitability.

22.
Oracle E-Business Suite Applications | Oracle
https://www.oracl
.com/applications/ebusiness/

Discover how Oracle's E-Business Suite applications are designed to address the most complex business requirements. They provide comprehensive business and industry solutions, enabling organizations.

23.
JD Edwards EnterpriseOne Asset Lifecycle Management | Oracle
https://www.oracl
.com/applications/jd-edwards-enterpriseone/asset-lifecycle-management/

Oracle's JD Edwards EnterpriseOne Asset Lifecycle Management solution helps drive greater value from your assets, whether they are plants, facilities, or equipment.

24.
Utilities Meter Data Management | Oracle
https://www.oracl
.com/utilities/products/meter-data-management/

Oracle Utilities Meter Data Management is the robust foundation you need to get the most value from your smart meter data from rollout to engagement.

26.
The AI-Powered Customer Service CRM Platform | Kustomer
http://www.kustome
.com/

With Kustomer, deliver faster, richer experiences to your customers with omnichannel messaging, a unified customer view, and AI-powered automations.

27.
ITOM - Enterprise IT Operations Management - ServiceNow
https://www.serviceno
.com/products/it-operations-management.html/

ServiceNow ITOM enables organizations to gain visibility across infrastructure and apps, maintain service health, and optimize cloud delivery and spend.

28.
Oracle Health
https://eservice.cerne
.com/

Advancing how health happens by providing secure and reliable solutions that help deliver better healthcare insights and people-centric experiences.

29.
Billing and Revenue Management (BRM) | Cloud Scale Billing | Oracle
https://www.oracl
.com/communications/5g-monetization/billing-revenue-management/

Fuel business innovation with real-time charging through an enhanced billing and revenue management solution, Oracle Cloud Scale Billing.

30.
Oracle Health
https://caretracker.cerne
.com/

Advancing how health happens by providing secure and reliable solutions that help deliver better healthcare insights and people-centric experiences.

31.
Procurement Cloud | ERP | Oracle
https://www.oracl
.com/erp/procurement/

Discover the procurement cloud solution that allows you to streamline the source-to-pay process through an intuitive user experience, built-in analytics, and collaboration that simplifies supplier management, enforces compliant spending, and improves profitability.

32.
Financial Services Operations – FSO – ServiceNow
https://www.serviceno
.com/products/financial-services-operations.html/

Connect your entire financial institution with one platform. Provide efficient, resilient financial services operations for enhanced customer and employee experiences.

33.
Platform as a Service (PaaS) | Learn Oracle | Oracle University
https://learn.oracl
.com/ols/learning-path/platform-as-a-service-paas/58307/58310/

Oracle Cloud Platform meets the unique needs of developers, IT professionals, and business users with a comprehensive, integrated portfolio of platform services that enables them to innovate faster, increase productivity, and lower costs.

34.
JD Edwards EnterpriseOne | Oracle
https://www.oracl
.com/applications/jd-edwards-enterpriseone/

Oracle's JD Edwards EnterpriseOne is an integrated applications suite of comprehensive enterprise resource planning software that combines business value, standards-based technology, and deep industry experience into a business solution with a low total cost of ownership.

35.
Overview
https://docs.oracl
.com/en/cloud/saas/iot-production-cloud/iotpp/oracle-iot-production-monitoring-cloud-service.html/

Oracle IoT Production Monitoring Cloud Service is a specialized Internet of Things application. This application lets you locate your factories and machines, and monitor their health and utilization. It gives you real-time visibility into your production process and helps you diagnose and predict production issues so that you can increase the uptime of your factories. It also helps you schedule maintenance so that you can minimize the disruption to your daily operations.

36.
Virtualization | Oracle
https://www.oracl
.com/virtualization/

Discover how Oracle Virtualization helps you accelerate cloud development and deployment, build a secure infrastructure, to reduce business risk and operational cost.

37.
Customer service software for the best customer experiences | Zendesk
https://www.zendes
.com/service/

Zendesk provides an easy to use and scalable customer service solution for your business. Focus on the conversation, not the channel. Start a free trial

38.
Textura Pre-Qualification Management Cloud Service | Oracle
https://www.oracl
.com/construction-engineering/textura-pre-qualification-management/

Streamline subcontractor pre-qualification in the cloud to reduce risk, improve vendor selection, and select best-value bids.

39.
Webcenter Content - Content Management System | Oracle
https://www.oracl
.com/content-management/webcenter-content/

Oracle WebCenter Content is the simple, smart, and scalable content management system that delivers a complete solution for document and record management.

40.
Utilities Network Management System | Oracle
https://www.oracl
.com/utilities/network-management-system/

Oracle Utilities Network Management System improves distribution operations, adds system efficiency and reliability, and reduces outage restoration times.

41.
Customer experience (CX) and customer relationship management
https://www.sa
.com/products/crm.html/

Attract buyers, build loyalty, and manage customer relationships across the enterprise with CRM and customer experience (CX) solutions from SAP.

42.
Oracle APEX
https://apex.oracl
.com/

Oracle APEX is the world's most popular enterprise low-code application platform that enables you to build scalable, secure web and mobile apps, with world-class features, that can be deployed anywhere – cloud or on premises.

43.
Customer Service Platform - Rated #1 Easiest-To-Use | Gladly
https://www.gladl
.com/

Customer service platform for B2C companies to maximize the lifetime value of their customers. Gladly empowers agents without tickets.

44.
Linux | Oracle
https://www.oracl
.com/linux/

Learn how to optimize and secure your infrastructure with virtualization, management, cloud native computing tools, all included with Oracle Linux operating environment.

45.
Fusion SCM Analytics | Oracle
https://www.oracl
.com/business-analytics/fusion-scm-analytics/

Uncover underlying drivers to optimize efficiencies, find cost savings opportunities, and minimize disruptions with ready-to-use supply chain analytics in the cloud.

47.
IFS - Global Enterprise Software Solution Provider
https://assyst.if
.com/

Learn more about global enterprise software solutions from IFS today. Find out how you can deliver amazing moments of service with tailored business software.

48.
IFS - Global Enterprise Software Solution Provider
https://www.if
.com/solutions/ifs-ultimo-eam

Learn more about global enterprise software solutions from IFS today. Find out how you can deliver amazing moments of service with tailored business software.

49.
IFS - Global Enterprise Software Solution Provider
https://www.if
.com/

Learn more about global enterprise software solutions from IFS today. Find out how you can deliver amazing moments of service with tailored business software.

50.
Primavera P6 Enterprise Project Portfolio Management | Oracle
https://www.oracl
.com/construction-engineering/primavera-p6/

Manage construction projects of any size with software that's robust and easy to use. Discover why Primavera P6 EPPM is the global standard in Enterprise Portfolio Project Management.

51.
Customer Engagement for Digital Channels | Verint
https://www.verin
.com/telephony-and-digital-channels/digital-channels/

Engage with your customers at scale on digital channels, including private messaging, communities, email, live chat, and voice self-service.

52.
Domain Name System (DNS) | Oracle
https://www.oracl
.com/cloud/networking/dns/

Discover OCI DNS, a cloud native service for global traffic balancing, steering, and secure DNS zones.

54.
ServiceNow - Put AI to Work
https://store.serviceno
.com/

ServiceNow digital workflows let employees work the way they want to, not how software dictates they have to. And customers can get what they need, when they need it.

55.
Enterprise Manager | Oracle
https://www.oracl
.com/enterprise-manager/

Oracle Enterprise Manager is a comprehensive monitoring and management solution for Oracle Database and Engineered Systems deployed in any cloud or on-premises.

56.
Devops Notifications | Oracle
https://www.oracl
.com/devops/notifications/

Receive highly-available, low-latency publish-subscribe (pub-sub) notifications to Oracle Functions, email, SMS, and partner endpoints, including Slack, PagerDuty, and ServiceNow.

57.
Leading Customer Experience (CX) AI Platform | NICE
https://www.nic
.com/

Build relationships that last with the only AI purpose-built platform for customer experience (CX)

58.
Best Omnichannel Call Center Software | Bright Pattern
http://www.brightpatter
.com/

Effortless Omnichannel Communications Across Voice, IVR, Email, Chat, SMS, MMS, Messengers with Omnichannel Quality Management and a Powerful Mobile App

59.
Risk Management and Compliance| ERP | Oracle
https://www.oracl
.com/erp/risk-management/

Discover the risk management solution that controls user access to your Oracle Cloud ERP financial data, monitors user activity, and makes it easier to meet compliance regulations through automation.

60.
SearchUnify | Unified Cognitive Platform for Customer Support
https://www.searchunif
.com/

SearchUnify is a unified cognitive platform that powers enterprise search, insights engine, & AI-powered apps for better customer support & self-service.

61.
Cloud Networking | Oracle
https://www.oracl
.com/cloud/networking/

Connect your infrastructure with scalable Oracle Cloud Infrastructure cloud network solutions, offering the lowest pricing for significant savings and efficiency.

62.
Multilingual Customer Support and Translation Tools - Language I/O
https://languagei
.com/

Powered by AI, Language I/O delivers real-time, accurate translations for you and your customers in 150+ languages through seamless integrations with Salesforce, Zendesk, Oracle, ServiceNow, and more.

63.
Cloud Compute | Oracle
https://www.oracl
.com/cloud/compute/

Discover cloud computing and infrastructure services that brings significant price-performance and control improvements compared to on-premise.

64.
Homepage - Synthetix
http://www.syntheti
.com/

The Complete Online Customer Service Platform Automated and agent-assisted CX channels. Knowledge For YourTeam Knowledge For YourCustomers Xan Chatbot The Customer Service Chatbot Chat Real-Time Messaging Boost Agent Efficiency by Up To 20% Equip your team with the tools to better serve your customers, boosting standards of service and increasing efficiency by up to 20%.

65.
App Engine - Now Platform - ServiceNow
https://www.serviceno
.com/products/now-platform-app-engine.html/

Reimagine every process as a digital workflow. With ServiceNow App Engine, you can build and extend workflow apps to work the way you work.

66.
IT Service Management (ITSM) - ServiceNow
https://www.serviceno
.com/products/itsm.html/

IT Service Management (ITSM) aligns with ITIL standards to manage access and availability of services, fulfill service requests, and streamline services.

67.
Tenfold - The Customer Experience Cloudâ„¢
https://www.tenfol
.com/

Tenfold connects systems of engagement and customer data to enable contextual continuous conversations. Get a free demo today.

68.
Zendesk: Customer Service Quality Assurance Software
https://www.zendes
.com/service/quality-assurance/

Zendesk quality assurance software offers AI-enhanced checks, insightful CX analytics, and agent engagement. Start a free trial today.

69.
Insighto | AI Agent Builder | Conversational AI Chatbots & AI Voice Agents
https://insight
.ai/

Maximize engagement with unified AI text and voice communication. Engage across every channel and connect with your favourite business tools. Get started free.

70.
Glia Digital Customer Service Technology for Financial Services and Beyond
https://www.gli
.com/

The Glia unified interaction platform transforms how financial institutions connect with their customers using Messaging, Video, Voice, CoBrowsing, and AI.

71.
Communications Cloud | Salesforce | Salesforce US
https://www.salesforc
.com/communications/cloud/

Run your communications business smarter, faster, and more efficiently with Communications Cloud, the #1 AI CRM for communications built on the Einstein 1 Platform.

72.
Customer Service Software for Small to Enterprise Businesses
https://www.hubspo
.com/products/service/

HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer while driving efficiency for your team.

73.
AI-Powered CX and Contact Center Solutions | CCaaS | 3CLogic
https://www.3clogi
.com/

3CLogic transforms CX and EX with globally available AI and contact center solutions, built to enhance CRM and Customer Service Management platforms.

74.
Genesys Cloud CX - AI-Powered Experience Orchestration Platform | Genesys
https://www.genesy
.com/genesys-cloud/

The Genesys Cloud CX contact center platform empowers your business to provide exceptional service across the customer journey. Discover great CX today.

75.
Deliver Intelligent Support with our AI Chatbot | Zoom
https://www.zoo
.com/en/products/virtual-agent/

Resolve customer issues quickly, accurately, and at scale with Zoom Virtual Agent; the AI chatbot designed to boost contact center efficiency and save money.

76.
Planning (Planning and Budgeting Cloud)
https://docs.oracl
.com/en/cloud/saas/enterprise-performance-management-common/cgsad/1_epm_cloud_overview_pbcs.html/

Planning is a subscription-based planning and budgeting solution built for and deployed on Oracle Fusion Cloud EPM, using a proven, flexible planning and reporting best-in-class architecture. It delivers instant value and greater productivity for business planners, analysts, modelers, and decision-makers across all lines of business of an enterprise. Users interact through a Web 2.0 or Microsoft Office interface to model, plan, and report. The service, built to scale and perform, uses industry-standard Oracle Fusion Cloud EPM infrastructure.

79.
What Is the Internet of Things? | Oracle
https://www.oracl
.com/internet-of-things/

Internet of things, IoT, is when physical objects are embedded with sensors, software, and other technologies for the purpose of connecting and exchanging data with other devices and systems.

80.
Cobrowsing and Digital Engagement CX Software Glance CX | Glance CX
https://www.glanc
.net/

Meet your customers in any app or website in seconds with in-person guided CX solutions from Glance. Learn more and request a demo today.

81.
Field Service Management Software For Commercial Contractors
https://www.dataform
.com/

Dataforma is a cloud-based, all-in-one Field Service Management Software for commercial contractors. Our tools help manage your workflow, expenses, contacts,

82.
AI-First Customer Service Platform | Helpshift
https://www.helpshif
.com/

Helpshift is the only customer service solution combining AI, skilled human specialists, and state-of-the-art technology

83.
Transform Customer Experience and Engagement with AI | Exotel | Exotel
https://exote
.in/

AI transformation partner for enterprises, driving increased revenue, reduced costs, and enhanced customer experience with Exotel solutions.

84.
Cloud Observability and Management Platform | Oracle
https://www.oracl
.com/manageability/

Monitor, manage, troubleshoot, and optimize your cloud environment with the leading cloud observability and management platform.

85.
WorkWave - Service Software to Automate Your Business
https://routemanager.workwav
.com/

Save time & money on back-office, routing, and field operations with WorkWave's business management software. Get more time back for you & your team!

86.
Kubernetes Engine | Oracle
https://www.oracl
.com/cloud/cloud-native/kubernetes-engine/

Container Engine by Oracle provides a developer friendly, container-native, and enterprise-ready managed Kubernetes service for running highly available clusters.

87.
Transform experiences and deliver results with Medallia Concierge
https://www.medalli
.com/products/concierge/

Medallia Concierge is an intelligent text and in-app messaging solution that personalizes, and elevates customer experiences and builds loyalty.

88.
BUSINESSNEXT- Simplify customer experiences|| Digital+ CRM+ Modern Lending
https://www.businessnex
.com/

Accelerate your digital transformation with BUSINESSNEXT's universe of composable platforms and applications. Over 1 million+ bankers trust us worldwide.

89.
Replicate and Transform Data | Oracle GoldenGate
https://www.oracl
.com/integration/goldengate/

Load, distribute, and filter transactions within your enterprise in real-time and enable migrations between different databases with zero-downtime. Replicate data up to 6X faster than traditional data movement solutions.

91.
Customer Support AI | CX Automation Platform | Forethought
https://forethough
.ai/

Lower support costs while providing a top-tier customer experience every time. Unlock efficiency with the only autonomous customer support AI platform.

92.
Sales Performance Management | CX | Oracle
https://www.oracl
.com/cx/sales/sales-performance-management/

Learn how to drive revenue optimization with advanced incentive compensation, quota, and territory management tools that help both sales managers and sales operations staff align individual sales goals with the overall sales strategy.

93.
360 View | A CRM for Banks & Credit Unions
https://www.360vie
.com/

See a holistic view of your customers and the means to serve them better with a CRM software made by bankers, for bankers. Let's chat today!

95.
Best Conversational CRM Powered by Generative AI
https://hapti
.ai/

Haptik helps enterprises manage the customer lifecycle with Generative AI-powered Conversational CRM to streamline support, boost marketing & fire up sales

96.
OPERA Sales and Event Management - Event Management Software | Oracle
https://www.oracl
.com/hospitality/products/opera-sales-event-management/

See how OPERA Sales and Event Management provides superior event management software to streamline hotel operations and maximize event revenue.

97.
Support Solutions for Better Business Communications - LiveHelpNow
http://www.livehelpno
.net/

LiveHelpNow offers comprehensive support solutions that will make your employees' lives easier and your customers’ experience with your brand better.

98.
Logging Analytics | Oracle
https://www.oracl
.com/manageability/logging-analytics/

Monitor, Aggregate, and Analyze log data from on-premise and multicloud environments enabling users to search, explore and correlate data to troubleshoot and resolve problems faster.

99.
Sprinklr Service: The Leading AI-Powered CCaaS Platform
https://www.sprinkl
.com/products/customer-service/

Sprinklr Service is an AI-powered CCaaS platform that can help you engage with customers across 30+ digital & traditional channels. Start a 30-day free trial!