Keatext Alternatives (September 2025)

Top-rated customer feedback analytics platform. Instant insights. No setup or coding. Kapiche ingests & analyzes feedback in minutes for real customer insights.

Thematic is an innovative feedback analytics solution. We empower teams to improve growth and save time by turning text feedback into actionable insights.

Chattermill uses AI to unify and automatically analyze your customer feedback data to give you the insights you need to understand the voice of your customers.

Elevate your company's digital transformation with the industry's most intuitive Customer Intelligence platform.

SentiSum's AI engine extracts granular customer insights from every support conversation, phone call, and customer experience program in real time.

Idiomatic's powerful AI-driven customer intelligence platform turns all of your customer feedback into a complete, data-driven voice of customer picture.

With Lumoa, you see in real time what makes your customer experience better or worst. Close the loop on customer feedback with our customer experience platform.

InMoment's text analytics software includes sentiment analysis and verbatim analysis capabilities to help you understand your customer feedback.

Turn text into powerful data transforming reviews, feedback, chats, support tickets, social media, emails, etc. into business intelligence.

Transform thousands of user feedback into insights with our Feedback Analytics Platform and take faster product decisions

SessionStack empowers e-commerce businesses to boost their conversion rates through actionable, AI-driven insights.

AI for contact centers and CX. Turn customer feedback into insight. Machine Learning, Sentiment Analysis, Self Adapting Analytics and Automation. Free Trial.

AI powered coding of verbatims: Automatic detection of topics & sentiment from free text for more than 100 languages. Analyze your customer feedback, online reviews, social media data or employee feedback.

Canvs AI is an AI-powered text analysis platform built for consumer insights, market research and customer experience (CX) management.

Real-time customer experience analytics for enterprises and high-stake decision makers. Never lose a customer again. Book a demo!

Our AI text analysis software helps research and insight teams understand their audiences by transforming text into quantified insights.

Feedbackly - the only customer feedback platform with automated CX software, Education, Consulting, and industry-leading knowledge.

Enterpret helps teams centralize and analyze customer feedback by using adaptive AI models to extract insights.

Integrate customer signals, gain deeper insights, and take informed action with the world’s most recommended CX platform.

Extracting the comments of pages to analyse and present the insights in them.

Understand your customer needs with our AI-powered feedback analytics platform. Save time and resources by building what customers care about.

Autonomous agents enhance contact center efficiency, automating tasks and improving customer interactions for seamless support.

Collect immediate customer feedback with the Nicereply CX management platform. Use one-click CSAT, CES & NPS surveys & increase the volume of insights you receive.

AskNicely helps service businesses measure their customer experience, motivate frontline teams, and see the impact on the bottom line.

Tethr is a research-backed conversation analytics platform that delivers automated insights from your customer conversations.

PigeonLine's ResearchAI makes business intelligence easy, such as text analysis (thematic analysis / topic modelling).

Survicate lets you create engaging surveys with ease, including NPS, CSAT and CES. Collect continuous customer feedback with email, web, in-product and mobile app surveys.

Send NPS, CSAT & CES surveys to your clients and start gathering, analyzing, and acting on the received customer feedback.

Discover real-time customer sentiments and emotions with our AI-powered VoC solution. Boost CX today with Artiwise!

A complete experience management platform to collect customer feedback, drive loyalty, and increase satisfaction with targeted surveys, prototype tests, session recording & heatmap.

Build relationships that last with the only AI purpose-built platform for customer experience (CX)

Empower your business decisions with our cutting-edge customer insights platform. Uncover valuable data-driven strategies and trends.

Medallia Concierge is an intelligent text and in-app messaging solution that personalizes, and elevates customer experiences and builds loyalty.

Level AI's call center AI uses semantic intelligence to understand support interactions to improve contact center team performance. Request a demo today.

Eclipse AI unifies and analyses your omnichannel voice-of-customer data and gives you actionable intelligence to drive retention

Eliminate support inefficiencies and spot granular consumer insights. Less churn. Better products. More accurate Business Intelligence.

Kore.ai automates front-office and back-office interactions for every industry by deploying conversational AI-first virtual assistants and process assistants.

unitQ measures the quality of your products, services, and experiences in real time so you can take action on what's working and what's not with AI insights

Verint Speech Analytics helps you to transcribe & analyze millions of calls, discover customer insights & improve contact center performance

CoSupport AI – the solution that enhances customer support and empowers businesses with data-driven insights

Zonka Feedback is an omnichannel Customer Feedback Software and Survey App to measure real-time CX Metrics like Net Promoter Score (NPS Surveys), CES & CSAT.

The customer experience dashboard for hospitality operators.

Improve product experiences and user adoption with product analytics, in-app engagements, and comprehensive customer feedback.

SatisMeter is a customer feedback tool that helps you keep an eye on customer satisfaction (NPS), monitor your product performance, and help your business grow.

AI-powered tool that autonomously analyzes session recordings and identifies UX and SEO issues.

Uncover churn risks and opportunities with Staircase AI's Customer Intelligence and Analytics. Analyze millions of customer signals and turn them into actionable insights.

With Kustomer, deliver faster, richer experiences to your customers with omnichannel messaging, a unified customer view, and AI-powered automations.

Transform your data management with AcuitySpark from Visionet Systems. Discover how our advanced AI-driven solution enhances data integration, insights, and decision-making to drive your business forward with precision and efficiency.

Lower support costs while providing a top-tier customer experience every time. Unlock efficiency with the only autonomous customer support AI platform.

Whether you're focused on UI, UX Research, Design, or CX, with the UserTesting Platform you can get customer feedback to improve digital experiences and drive innovation

AI-driven Customer Success platform to help SaaS companies predict customer health, extinguish churn, and accelerate retention and revenue.

Self-service, live coaching, & post call insights. Generative AI-driven contact center intelligence allows teams to make every customer conversation count.

Turn Customer & Employee Feedback into Actionable Insights with Experience.com. Capture real-time feedback, manage reviews, elevate brand reputation, and unlock valuable insights. Find and refer the best professionals.

Centralize and analyze qualitative data. Make vivid decisions with video surveys, in-depth interviews, focus groups, and AI powered analytics.

Alteryx powers actionable insights; more than 8,000 customers rely on Alteryx to automate analytics to improve revenue performance, manage costs, and mitigate risks.

Boost your business with CiaraAI’s advanced AI solutions tailored for sales and customer support.

Powerful user testing platform to get real customer feedback remotely. Improve UX (User Experience) and usability for your websites and apps.

Boost your self-service rates and reach new heights of customer satisfaction using our end-to-end conversational AI platform!

Unlock the value of your contact center and improve customer experience with the industry's most powerful conversation intelligence platform.

Craft media lists, measure performance, optimize content, navigate crises with a product suite for your communications needs

Revuze customer insights platform - Make data driven decisions based on consumer sentiment metrics and AI sentiment analysis tools.

Unlock the power of text analytics solution with advanced machine learning topic modeling. Immersive 2D/3D maps, interactive topic graph, summaries, wordcloud, entity recognition, and AI-powered Q&A. Get actionable insights effortlessly.

Transform your customer experience with DigitalGenius – AI-powered customer service automation for pre- and post-purchase questions.

The global leader in digital experience intelligence and analytics, Contentsquare helps optimize and improve your users digital experience.

Delighted is the self-serve experience management platform of choice for the world’s top brands. Get employee, product, and customer feedback in minutes.

Discover a behavioral data platform that surfaces user sentiment buried between clicks to create better products that win loyal customers for life.

Check out Quiq's AI-powered conversational CX and business messaging platform. Schedule a live demo or contact us today.

Our content intelligence platform gives you data-driven insights to create relevant content with confidence. Take the guesswork out of your content marketing strategy.

Discover Omind.ai's Experience Platform Management Software. Elevate customer satisfaction and fuel business growth with seamless experiences and lasting connections.

Make your employees’ lives easier with Genesys Cloud EX. Get an all-in-one employee experience solution. Discover better EX today.

Transform the way you connect with your customers with Chatmeter's AI-powered brand intelligence and reputation management solutions.

Lower support costs while providing a top-tier customer experience every time. Unlock efficiency with the only autonomous customer support AI platform.

Create exceptional customer experiences at scale with Medallia

ZOINED® is a plug and play analytics solution for retailers, restaurants, and wholesalers. Get insights and foresight of your sales anywhere, at any time.

Qualaroo simplifies the process of collecting user feedback with surveys. Signup today to get actionable UX Insights from your customers

Talkdesk is a global cloud contact center leader for modern AI-powered customer service that is trusted, flexible, and innovative. Get a demo today.

Use AI power to track online conversations about your brand, products, or competitors, understand your audience, and grow your business.

Enhance your digital customer experience using powerful Medallia Digital Experience Analytics to capture real-time insights impacting digital experience.

The newest Playvox solution uncovers actionable customer insights by analyzing conversations from every ticket, survey, and digital interaction. Welcome to

Glassbox provides digital customer experience analytics for web and mobile apps. Drive revenue, profitability & loyalty with optimized digital CX.

Keboola: All-in-one data platform, 700+ integrations, AI tools. Empower your teams with self-serviced data reports. Start your free project today.

Drive business success with Sogolytics, the leading feedback and experience management platform. Schedule a demo today!

Loris gives you the answers you need to make better CX decisions, from why customers are contacting you to how well your teams are resolving issues.

Qmatic is a global leader in customer journey management. We manage over two billion customer journeys each year, across more than 65,000 systems worldwide.

Forsta offers cutting-edge solutions in Customer Experience and Market Research Technology. Specializing in comprehensive CX, enterprise feedback management, VoC, VoE, Qual, Quant, and Data Visualization, we deliver rich, global research and insights.

Heap is the only digital insights platform that shows everything users do on your site, revealing the "unknown unknowns" that stay invisible with other tools.

With AI feedback analysis, Syncly instantly categorizes feedback and reveals hidden negative signals. Centralize all your feedback and take proactive actions based on real time insights to elevate your five-star customer experience.

Deliver a superior customer experience with generative AI powered chatbots and live chat for customer service. Get Started Free

Elevate your customer experience strategy with our AI-led CX transformation platform. Explore the future of customer experience innovation.

Business automation software can help businesses streamline operations, reduce costs, and improve customer service. With the right platform, you can build the perfect solution for your business.

Kipsu’s market-leading FCX solution enables organizations to better serve their customers through digital messaging, performance metrics, and sentiment analysis.

AI product management tool that turns customer voice into product insights, so you can build exactly what customers want and your business needs.

Screeb combines product analytics, customer feedback & in-app messages, offering product teams the ultimate toolkit to consistently deliver better experiences.

Boost your customer loyalty with CROSS CX, the intuitive, high-performance software for lasting customer relationships. Find out more now!

| Web push, Heatmaps, AB Testing, Analytics Software.

A new-generation digital unified CX management platform that helps you transform your business online & build lasting relationships with your customers

Engineering management software to track projects, manage workloads, and leverage real time data for strategic decision making to elevate team performance.

Conviva’s Experience Intelligence Suite is the software that optimizes video delivery to your viewers, to ensure their engagement and satisfaction.

DataEQ structures & analyses online customer conversations using human & AI to optimise customer service, CX, manage risk & improve regulatory reporting.