Idiomatic Alternatives (September 2025)

Elevate your company's digital transformation with the industry's most intuitive Customer Intelligence platform.

Chattermill uses AI to unify and automatically analyze your customer feedback data to give you the insights you need to understand the voice of your customers.

Thematic is an innovative feedback analytics solution. We empower teams to improve growth and save time by turning text feedback into actionable insights.

Top-rated customer feedback analytics platform. Instant insights. No setup or coding. Kapiche ingests & analyzes feedback in minutes for real customer insights.

Analyze reviews, surveys, and support tickets in one platform that provides AI-based recommendations to improve customer satisfaction.

SentiSum's AI engine extracts granular customer insights from every support conversation, phone call, and customer experience program in real time.

Discover real-time customer sentiments and emotions with our AI-powered VoC solution. Boost CX today with Artiwise!

With Lumoa, you see in real time what makes your customer experience better or worst. Close the loop on customer feedback with our customer experience platform.

InMoment's text analytics software includes sentiment analysis and verbatim analysis capabilities to help you understand your customer feedback.

Integrate customer signals, gain deeper insights, and take informed action with the world’s most recommended CX platform.

Eclipse AI unifies and analyses your omnichannel voice-of-customer data and gives you actionable intelligence to drive retention

AI for contact centers and CX. Turn customer feedback into insight. Machine Learning, Sentiment Analysis, Self Adapting Analytics and Automation. Free Trial.

Turn text into powerful data transforming reviews, feedback, chats, support tickets, social media, emails, etc. into business intelligence.

AI-driven Customer Success platform to help SaaS companies predict customer health, extinguish churn, and accelerate retention and revenue.

Eliminate support inefficiencies and spot granular consumer insights. Less churn. Better products. More accurate Business Intelligence.

Unlock the value of your contact center and improve customer experience with the industry's most powerful conversation intelligence platform.

Transform thousands of user feedback into insights with our Feedback Analytics Platform and take faster product decisions

Verloop.io provides Conversational AI solution for customer support automation. Explore our Conversational AI platform to deliver delightful support experience.

Feedbackly - the only customer feedback platform with automated CX software, Education, Consulting, and industry-leading knowledge.

AI-powered data analytics solutions for businesses. We offer data integration, predictive analytics, and machine learning to help you make informed decisions.

Uncover churn risks and opportunities with Staircase AI's Customer Intelligence and Analytics. Analyze millions of customer signals and turn them into actionable insights.

Tethr is a research-backed conversation analytics platform that delivers automated insights from your customer conversations.

Lower support costs while providing a top-tier customer experience every time. Unlock efficiency with the only autonomous customer support AI platform.

Enterpret helps teams centralize and analyze customer feedback by using adaptive AI models to extract insights.

Churned is an AI-driven customer success platform that integrates with your whole tech stack to leverage all your customer data at scale. Creating automated, personalized customer success

Unlock AI-driven insights for your business growth with Spiky. Streamline workflows, gain data-driven intelligence, and achieve success today.

Simplify360 is the only platform you need to deliver amazing CX, manage online reputation, automate support and take control of your social media.

Revuze customer insights platform - Make data driven decisions based on consumer sentiment metrics and AI sentiment analysis tools.

Put community at the center of your market and experience research to get better customer insights and deliver better customer and user experiences.

The autonomous customer service platform designed for commerce. Combine the best of human empathy and intelligent automation to transform the way your customer service teams operate and engage with shoppers.

With Kustomer, deliver faster, richer experiences to your customers with omnichannel messaging, a unified customer view, and AI-powered automations.

Helpshift is the only customer service solution combining AI, skilled human specialists, and state-of-the-art technology

Autonomous agents enhance contact center efficiency, automating tasks and improving customer interactions for seamless support.

The newest Playvox solution uncovers actionable customer insights by analyzing conversations from every ticket, survey, and digital interaction. Welcome to

Real-time customer experience analytics for enterprises and high-stake decision makers. Never lose a customer again. Book a demo!

AI powered customer success platform with powerful features and automation to gather customer insights, prevent churn and delight customers.

Leverage your B2B customer data to reduce churn and increase revenue in your accounts.

A new-generation digital unified CX management platform that helps you transform your business online & build lasting relationships with your customers

Harness data-rich insights across transactions, surveys, and foot traffic with Sense360 by Medallia, the leading consumer behavior insights platform.

Improve product experiences and user adoption with product analytics, in-app engagements, and comprehensive customer feedback.

Fundmetric is the world's first fundraising real-time analytics platform that uses artificial intelligence to understand, predict and serve donors. Welcome to a smarter way of fundraising.

Our AI text analysis software helps research and insight teams understand their audiences by transforming text into quantified insights.

Mavenoid is the product support automation platform built for complex products and devices. Using our AI, we solve problems too complex for chatbots.

Loris gives you the answers you need to make better CX decisions, from why customers are contacting you to how well your teams are resolving issues.

Canvs AI is an AI-powered text analysis platform built for consumer insights, market research and customer experience (CX) management.

Discover Cemantica, leading customer experience management software designed to empower CX strategies with advanced journey maps and VoC integration.

We help eCommerce Customer Care Teams Slash Response Time 2000% and Costs 50% All While Accelerating Sales And Customer satisfaction %

AI customer service and support takes care of the customers you work hard to win. More than a chatbot, discover Netomi's automated customer service.

Elevate your brand in the Arab market with Lucidya: Use AI for social insights, benchmarking, and product development to stay ahead.

A complete experience management platform to collect customer feedback, drive loyalty, and increase satisfaction with targeted surveys, prototype tests, session recording & heatmap.

Level AI's call center AI uses semantic intelligence to understand support interactions to improve contact center team performance. Request a demo today.

Transform the way you connect with your customers with Chatmeter's AI-powered brand intelligence and reputation management solutions.

Our content intelligence platform gives you data-driven insights to create relevant content with confidence. Take the guesswork out of your content marketing strategy.

Extracting the comments of pages to analyse and present the insights in them.

The first AI platform for product management and go-to-market teams to automate competitive intel, idea management, product roadmaps, and launch campaigns.

The only AI platform that delivers enterprise solutions for call center compliance, real-time conversation intelligence, and call sentiment analysis into every conversation.

Build reputation and gain insights for your B2B service organization with the ClearlyRated experience management platform.

AI product management tool that turns customer voice into product insights, so you can build exactly what customers want and your business needs.

Sprinklr Insights helps you understand customer sentiment, predict potential crises, and analyze market trends. Create insight-driven strategies that perform!

A market & competitive intelligence platform powered by mind + machine™, Powered by AI. Monitored by domain experts. Driven by you.

See data through the lens of the future with Quid's Generative AI platform for a holistic view of customer context and market intelligence.

Enthu's conversation intelligence software helps you improve contact center performance without listening to even a single call. Experience it now.

MILVUS Centralize o atendimento e aumente a produtividade da sua equipe Veja como automatizar seus processos, otimizar a gestão da sua equipe e os resultados da sua empresa. Faça um teste grátis Acesso ilimitado à plataforma sem cartão de crédito Solicite uma reunião Fale com um de nossos especialistas MILVUS Centralize o atendimento e aumente

The Most Comprehensive customer support software on the market. Made for B2B teams to scale their efforts, respond faster, and do more.

AlphaSense finds information on companies, data and themes from within millions of research documents in seconds, all with ONE simple search.

Zonka Feedback is an omnichannel Customer Feedback Software and Survey App to measure real-time CX Metrics like Net Promoter Score (NPS Surveys), CES & CSAT.

Understand your customer needs with our AI-powered feedback analytics platform. Save time and resources by building what customers care about.

Our enterprise software unearths millions in hidden costs, predicts risks, drives greater performance and productivity without diluting ROI.

Customer service platform for B2C companies to maximize the lifetime value of their customers. Gladly empowers agents without tickets.

Make consumer-centric decisions at scale with Synthesio's AI-enabled consumer intelligence suite. Analyze billions of online conversations.

ProQuo AI - #1 brand and competitive intelligence platform. Get real-time insights to power your brand strategy and engage customers like never before.

Spotlight.ai offers a new generation of AI boosting your sales productivity and pipeline predictability. Automate sales qualification, capture structured data, evidence, and customer voice straight from calls. Zero touch CRM updates, bringing evidence to every qualifier. Automated follow-ups with next steps, gaps, customer-facing decks and status reports. Sales Intelligence | Value Selling | Conversational Intelligence

CDP to collect, clean, and centralize guest data. AI-powered marketing automation & reputation management to fuel faster restaurant growth.

Transform your sales and customer success teams. Record calls / customer meetings, review AI-curated reels of key meeting moments, human-level summaries / notes. Coach and collaborate with meeting insights.

Look to Informatica’s AI-powered Intelligent Data Management Cloud for a full range of innovative solutions to your company’s data challenges.

Navigate the dynamic world of social and consumer data with Talkwalker's leading social listening, media monitoring, and social benchmarking platform.

IrisAgent's GPT-powered agent assist helps in customer support automation, ticket tagging and routing. Boost your Net Promoter Score & speed up Mean Time to Resolution

With Observe.AI, contact centers can act faster with real-time insights and guidance to improve performance, from more sales to higher retention

Turn Customer & Employee Feedback into Actionable Insights with Experience.com. Capture real-time feedback, manage reviews, elevate brand reputation, and unlock valuable insights. Find and refer the best professionals.

Reshaping the future of B2B marketing through AI-powered Account-based Marketing solutions

Empower your business decisions with our cutting-edge customer insights platform. Uncover valuable data-driven strategies and trends.

Improvado helps you turn data into action and make informed decisions with its full-cycle analytics solution for marketing, sales, and revenue teams.

xiQ's personality-driven sales and marketing platform enables sellers to understand buyers’ mindset through AI-powered personality insights.

Qualaroo simplifies the process of collecting user feedback with surveys. Signup today to get actionable UX Insights from your customers

PigeonLine's ResearchAI makes business intelligence easy, such as text analysis (thematic analysis / topic modelling).

Dialpad Ai Contact Center is a robust, easily scalable customer service software with AI-enabled real-time assist, sentiment analysis, and more. Get a demo >>>

Unlock customer loyalty at scale. Book a demo today and experience the power of Dixa's all-in-one AI-driven customer service platform.

Correlated finds hidden leads within your customer base using AI. Connect your data to Correlated and target the right accounts at the right time with the next best action.

Improve audience targeting accuracy by listening to digtial conversations. Gain customer Intelligence by listening to online conversations of your brand

Transform omnichannel contact center performance by automating call quality monitoring, behavioral analysis, and agent coaching.

Check out Quiq's AI-powered conversational CX and business messaging platform. Schedule a live demo or contact us today.

Convert visitors into customers with website visitor identification & remarketing. Capture first-party data, sync visitors to remarketing audiences, track the customer journey, and turn your anonymous website visitors into customers.

Decrease time to revenue with the #1 product assistant behind 20,000 successful teams. Turns untapped data—like call recordings—into your most valuable deliverables.

Boost your business with CiaraAI’s advanced AI solutions tailored for sales and customer support.

With AI feedback analysis, Syncly instantly categorizes feedback and reveals hidden negative signals. Centralize all your feedback and take proactive actions based on real time insights to elevate your five-star customer experience.

CoSupport AI – the solution that enhances customer support and empowers businesses with data-driven insights

Capture and leverage buying committee data with Nektar.ai. The only scalable solution to enhance reporting in Salesforce and Snowflake, empowering data-driven decisions at every business.

Tiledesk empowers businesses to establish AI Agents across various channels, offering automated customer service and enhancing customer engagement. Get started free.

Collect immediate customer feedback with the Nicereply CX management platform. Use one-click CSAT, CES & NPS surveys & increase the volume of insights you receive.