Help Lightning Alternatives (September 2025)

User-friendly remote visual assistance that combines live video with powerful guiding features for faster problem resolution and great customer support.

VSight is an industrial collaboration and knowledge-sharing platform powered by Augmented Reality to empower the industrial workforce.

AR Genie is Remote Assistance tool with Augmented Reality to revolutionize Industrial Operations, Training and Maintenance: Connect on AR Glasses, Mobile Device

Revolutionizing Training and Support with frontline.io Empowering organizations to improve productivity, reduce costs, and boost efficiency through cutting-edge Digital Twin, VR, AR, MR, and XR technologies. “0” coding required. Sign up for a Demo Watch Video click on a topic to read more Digital Twin Parts Catalog Remote Support Dynamic Workflow Virtual Training Real-time Analytics

Augmented reality remote assistance platform to provide real-time visual support for workforce

Discover Dynamics 365 Remote Assist for seamless, personalized remote assistance. Leverage augmented reality for unified customer and partner experiences.

Empower your frontline workforce and streamline shopfloor operations with our industrial augmented reality platform.

HyperIndustry is a Procedure Manager for Industry 4.0 designed to support industrial operations with the aid of Augmented Reality.

Arthur is a collaboration platform for remote or hybrid teams. Learn how our virtual office can help your meetings and business succeed

Glartek's Augmented and Connected Worker solution enables increasing efficiency, safety, and excellence in all industrial operations.

Strivr gives enterprise teams the power to elevate workforce performance at scale through AI-backed immersive learning experiences delivered in extended reality (XR).

SightCall is the leading AR-powered remote visual support platform for enterprise field service and customer service. Watch our new demo.

Augmentir is the world's only smart connected worker solution designed to help digitize and optimize processes that support frontline workers with tools such as digital work instructions and skills management to achieve operational excellence.

AIRe Link is a professional tool for remote communications with customers. Save money and time, and pass on your know-how.

Reach technicians and end users of machinery and equipment worldwide faster with smart service and connected worker solutions from oculavis.

For enterprise and education professionals seeking Spatial Computing, AI and Metaverse services for use in training, events, development, onboarding and educational use cases.

Connect contact centers with customers through visual support. In one click, agents access customers' cameras to diagnose and solve incidents.

Augmented reality-software voor hulp op afstand helpt service- en onderhoudsteams in het veld om realtime werkinstructies te geven. Probeer onze AR-software voor support op afstand, Zoho lens, nu gratis!

The Wild is an immersive remote collaboration platform for architecture, design, and enterprise teams. Collaborate from anywhere, in augmented and virtual reality (AR and VR).

Empower your frontline workers with mixed reality. Dynamics 365 Guides brings step-by-step holographic instructions to Microsoft HoloLens, enhancing learning and operational efficiency.

Seamless, In-Platform Collaboration for Sales, Service and Support. Resolve tickets faster, maximize ROI, and keep employees and customers happy.

SynergyXR is the leading no-code XR platform for Enterprise companies. Build, operate, and optimize immersive learning programs at scale.

iQ3Connect provides a web-based solution empowering individuals, teams, and enterprises to create, deploy, collaborate, and learn...

VR Training at Scale

Boost your self-service rates and reach new heights of customer satisfaction using our end-to-end conversational AI platform!

Get secure & easy remote access to desktops with Zoho Assist, the best remote support software trusted by global brands. Try our remote management software for free!

HelpAR

ROAR self-service platform allows to build AR experiences in a few clicks. It’s designed for CPG brands, Retailers, Agencies as well as for ordinary users

Remote desktop access solutions by TeamViewer: Connect to remote computers, provide remote support, and collaborate online. Free for personal use!

Immersive digital environment for complex industrial products: interactive 3D for browser or virtual reality showroom for a trade fair. From € 789/month.

Yeppar is India’s leading Augmented Reality development company with innovative ideas. We are also expertise in offering VR & MR solutions as per the need of the business

Vue.ai is the only Enterprise AI engine that focuses on your business outcomes & your AI transformation - obsessively. Say No to 3 year transformation plans. Go-Live Today!

The platform for 3D and augmented reality product visualization

Parsable's Connected Worker® platform empowers your frontline workers with modern digital tools to help improve maintenance, safety, quality, and productivity at scale.

The only end-to-end customer engagement platform powered by proven conversational and generative AI technology.

Sketchbox’s Immersive Learning platform helps large organizations remotely train their workforce, faster, at significantly lower costs, using Virtual Reality.

Learn how LogMeIn Rescue's enterprise remote IT support software can take your company's technical support capabilities to the next level. Try for free!

Espressive's AI-driven automation elevates workplace support for enterprises, enhancing productivity & satisfaction from day 1.

The best 3D configuration software for highly customizable, complex products and interior designs. Simplify your product offerings, reduce pre-sale time, and increase conversions.

ROO.AI combines a breakthrough visual interface with workflow, Bots and AI to connect workers and digitalize frontline human-powered processes. Onboard more quickly, perform inspections, maintenance and quality checks.

CaptionHub brings together the AI, tools, integrations and people required for end-to-end subtitling, voiceover and on-screen text localisation.

Onsight NOW sets a new standard for self-service information access. Say goodbye to paper manuals and clunky web searches and hello to a new era of limitless knowledge.

Helpshift is the only customer service solution combining AI, skilled human specialists, and state-of-the-art technology

Poka brings factory communication, daily management + learning and development tools into a single app. Empower frontline workers to drive performance.

Screendesk is a cloud-based online service that provides instant screen recordings for faster ticket resolution and videoconference support. No downloads or installs needed. Connect to any help desk software. Request screen recordings from your users straight from their browser.

Remote desktop software with direct and cloud connection. Self-hosted server available. Active Directory support.

BUNDLAR helps organizations improve efficiency, safety, and effectiveness. Create, Publish & Share Augmented Reality Experiences with No-Code

Take your business meetings in VR! Review and approve concepts and prototypes, brainstorm complex ideas & interact naturally. VR collaboration is here.

With Numeric, leading teams organize their close, streamline reconciliations, and leverage AI for auto-drafted flux analysis and lightning-fast reporting.

Elevate your web presence with augmented reality technology. With Xarwin's, you can create stunning, immersive, interactive experiences without code. Try it today!

Discover how Vuforia Expert Capture's knowledge capture tools help workers do their jobs faster, safer, and more accurately.

Lower support costs while providing a top-tier customer experience every time. Unlock efficiency with the only autonomous customer support AI platform.

Spotlight.ai offers a new generation of AI boosting your sales productivity and pipeline predictability. Automate sales qualification, capture structured data, evidence, and customer voice straight from calls. Zero touch CRM updates, bringing evidence to every qualifier. Automated follow-ups with next steps, gaps, customer-facing decks and status reports. Sales Intelligence | Value Selling | Conversational Intelligence

Elevate your online shopping experience with our AI-integrated recommendation, asset management platform, proprietary 3D design editor & e-commerce integration.

Thundercontent uses artificial intelligence to help you create any type of content at the speed of light. Spend less money and time, for a better result.

At Anakage, we provide Digital Adoption Platforms (DAPs), end-user support services, and complete solutions. Our digital adoption solution integrates fully with enterprise applications. Moreover, our end-user support specialists can also help when a user encounters a problem with the software, applications, or a defect in an IT program.

Fullview lets you instantly monitor, control and analyze user sessions for faster real-time customer support and product analytics. No downloads. Forever free.

HelpSite is easy-to-use hosted knowledge base software for creating an awesome support & FAQ site for your business. Get started for free!

Leading AI, ML, and computer vision platforms for enterprises with a mission to democratize data.

Sametime is a cloud-based video conferencing solution that provides secure audio and video call platforms powered by efficient software and tools for virtual communication and office meetings.

Apty's software monitoring & in-app guidance increase employee digital adoption & application ROI for valuable software onboarding, change management & transformations.

Distribute content to thousands of headsets in one click, customize the user experience, and track device health and usage.

Whatfix's interactive digital adoption platform and analytics enable employees with contextual user experiences, step-by-step guidance, self-help user support, and user behavior analytics to drive digital adoption for desktop, mobile, and web applications.

Unlock immersive marketing, educational, and museum experiences with Hololink’s custom AR solutions. Our industry-leading AR editor simplifies creation. Trusted by Novo Nordisk, Emirates, World Duty Free, and Virtue. Explore now!

RemoteVS is an online sales service that uses co-browsing as the key technology, allowing support agents to simulatenously navigate web pages to assist customers and sign contracts.

Create easy to follow explanations and guides. Improve customer success and reduce support cost

Meet the Salesforce Platform and discover the power we put into every Salesforce app.

Viewabo is an interactive visual product support platform for modern customer experience teams.

Argonaut automates deployments of infrastructure and applications to your cloud account. Autogenerate and collaborate with your team on Terraform, CI/CD and App Deployment Configs in an instant.

CDS Visual helps manufacturers unlock existing CAD assets to support the complete customer journey with interactive 2D and 3D visualizations.

Transform your training approach with immersive 360° scenarios, surpassing the engagement and retention rates of traditional e-learning and live actor simulations.

Create immersive augmented reality experiences with EvolveAR, the best augmented reality platform for brands, retailers, & agencies.

Automate, collaborate and make agile business decisions with the leading SaaS enterprise architecture platform.

Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications.

TechViz is a global provider of a leading vr software, enabling to visualize 3D models from +200 3D applications without having to convert any data.

Unlock your global audience with Maestra AI: Lightning-fast AI-powered transcription, subtitles, and multilingual voiceovers in 100+ languages.

Our Generative AI Solutions & ChatGPT for Enterprise Helps Automate Workflows For IT, HR, Customer Support, Sales and Operations At Scale!

The 360° cloud-based remote connectivity solution built for scale, productivity, and security.

Arria turns data into text at machine speed, delivering mission-critical Generative AI language automation for enterprise.

Resolve issues faster, the first time, in complex service environments. AI learns from your data and people to deliver accurate, turn-by-turn guidance.

Zira's business automation platform helps enterprises at each stage of the digital transformation journey. The platform's architecture allows; integration of existing data from ERP, MES, SCADA, CRM, and more; analytics via Zira or existing AI and machine learning algorithms; automation of common or

Masters of Pie is a software company that delivers XR Collaboration solutions for the Defence & Enterprise sectors.

The VR surgical training and assessment platform that gives medical device companies and healthcare professionals radically better ways to share, practice and learn new skills and procedures.

LiveHelpNow offers comprehensive support solutions that will make your employees' lives easier and your customers’ experience with your brand better.

EasyAR Sense is a standalone SDK, it provides flexible dataflow-oriented component-based API and do not depend on any non-system libraries or tools like Unity3D. Support for Unity, EasyAR Sense Unity Plugin, is a very thin wrapper to expose EasyAR Sense features into Unity. All code of EasyAR Sense Unity Plugin is open sourced with well-designed interface.

Secure, multi-platform remote control and support software - for any organisation across any sector. Try for FREE today.

Platform teams use Rafay’s PaaS to help developers and data scientists deploy CPU-based and GPU-based workloads in data centers, public clouds, or at the edge.

Mavenoid is the product support automation platform built for complex products and devices. Using our AI, we solve problems too complex for chatbots.

Boost productivity and streamline communication with GroupWise, our enterprise collaboration software perfect for remote and virtual teams

Visualization is one of the most effective ways to learn. View is an XR visualization technology that makes XR content more accessible on a wide variety of devices.

Cognitive3D captures human interaction through VR, AR, and MR experiences, enabling real world insights from digital realities.

Build web based augmented reality on our platform MyWebAR by DEVAR. Start creating today with a 14-day web ar free trial.

Bridging the gap between creative and media teams. Empowering collaboration.

<p>by Angela Guess According to a recent press release, “Accelerite, a provider of infrastructure software for digital transformation, today announced ShareInsights 2.0, an end-to-end, self-service big data analytics platform. Unlike other solutions, ShareInsights unifies the big data analytics stack, enabling data preparation (ETL), OLAP, visualization and collaboration — all via a single interface — giving […]</p>

Support Hero is a Knowledge Management System that works with SaaS, Retail, Call Centers and Contact Center businesses as well as many other types of businesses.

Explore Agora World for innovative collaborative 3D design tools. Engage, interact, and connect in a dynamic digital environment.

Improve learning with Sibme. Sibme brings out the best in your team and helps you create engaging, curated, and personalized experiences built to sustain long-term professional learning and personal growth.

Threekit, the leader in Visual Commerce, helps brands and manufacturers create visual configurators for their differentiated products.

Andonix connects frontline teams to their supervisors and machines fast tracking resolution of manufacturing disruptions, boosting productivity.