Deep Talk Alternatives (September 2025)

Chattermill uses AI to unify and automatically analyze your customer feedback data to give you the insights you need to understand the voice of your customers.

AI powered coding of verbatims: Automatic detection of topics & sentiment from free text for more than 100 languages. Analyze your customer feedback, online reviews, social media data or employee feedback.

InMoment's text analytics software includes sentiment analysis and verbatim analysis capabilities to help you understand your customer feedback.

Analyze reviews, surveys, and support tickets in one platform that provides AI-based recommendations to improve customer satisfaction.

Elevate your company's digital transformation with the industry's most intuitive Customer Intelligence platform.

Thematic is an innovative feedback analytics solution. We empower teams to improve growth and save time by turning text feedback into actionable insights.

Top-rated customer feedback analytics platform. Instant insights. No setup or coding. Kapiche ingests & analyzes feedback in minutes for real customer insights.

AI for contact centers and CX. Turn customer feedback into insight. Machine Learning, Sentiment Analysis, Self Adapting Analytics and Automation. Free Trial.

Transform thousands of user feedback into insights with our Feedback Analytics Platform and take faster product decisions

Enterpret helps teams centralize and analyze customer feedback by using adaptive AI models to extract insights.

Our AI text analysis software helps research and insight teams understand their audiences by transforming text into quantified insights.

Idiomatic's powerful AI-driven customer intelligence platform turns all of your customer feedback into a complete, data-driven voice of customer picture.

Turn Customer & Employee Feedback into Actionable Insights with Experience.com. Capture real-time feedback, manage reviews, elevate brand reputation, and unlock valuable insights. Find and refer the best professionals.

Unlock the value of your contact center and improve customer experience with the industry's most powerful conversation intelligence platform.

Canvs AI is an AI-powered text analysis platform built for consumer insights, market research and customer experience (CX) management.

SentiSum's AI engine extracts granular customer insights from every support conversation, phone call, and customer experience program in real time.

A complete experience management platform to collect customer feedback, drive loyalty, and increase satisfaction with targeted surveys, prototype tests, session recording & heatmap.

Unlock AI-driven insights for your business growth with Spiky. Streamline workflows, gain data-driven intelligence, and achieve success today.

Extracting the comments of pages to analyse and present the insights in them.

Understand your customer needs with our AI-powered feedback analytics platform. Save time and resources by building what customers care about.

With AI feedback analysis, Syncly instantly categorizes feedback and reveals hidden negative signals. Centralize all your feedback and take proactive actions based on real time insights to elevate your five-star customer experience.

Transform your website experience with AI-powered customer service. ChatSpark provides real-time, personalized support, driven by your content.

Discover real-time customer sentiments and emotions with our AI-powered VoC solution. Boost CX today with Artiwise!

Reduce support volumes and increase customer satisfaction in minutes with the AI bot that is trained with your own docs and content.

Tethr is a research-backed conversation analytics platform that delivers automated insights from your customer conversations.

With Lumoa, you see in real time what makes your customer experience better or worst. Close the loop on customer feedback with our customer experience platform.

ChatPulse uses cutting-edge natural language processing (NLP) to identify trends in sentiment and emotions across your business and gain real insights into team communication. ChatPulse is unobtrusive

The customer experience dashboard for hospitality operators.

Zonka Feedback is an omnichannel Customer Feedback Software and Survey App to measure real-time CX Metrics like Net Promoter Score (NPS Surveys), CES & CSAT.

Verint Speech Analytics helps you to transcribe & analyze millions of calls, discover customer insights & improve contact center performance

We bridge the gap between complex technical processes and intuitive conversations. Our Conversational AI transforms frustrating IVR loops and cumbersome workflows into simplified dialogues.

We help eCommerce Customer Care Teams Slash Response Time 2000% and Costs 50% All While Accelerating Sales And Customer satisfaction %

With Observe.AI, contact centers can act faster with real-time insights and guidance to improve performance, from more sales to higher retention

Leverage your B2B customer data to reduce churn and increase revenue in your accounts.

Ender Turing assists you in identifying business trends, offering the opportunity to make informed decisions aligned with your strategic objectives.

Automate your customer service process with an advanced AI-driven platform from DeepConverse. Improve customer experience and growth with our AI solution.

Eliminate support inefficiencies and spot granular consumer insights. Less churn. Better products. More accurate Business Intelligence.

Real-time customer experience analytics for enterprises and high-stake decision makers. Never lose a customer again. Book a demo!

Advanced AI platform, for NER, sentiment analysis, emotion analysis, text classification, summarization, dialogue summarization, question answering, text generation, image generation, translation, language detection, grammar and spelling correction, intent classification, paraphrasing and rewriting, code generation, chatbot/conversational AI, automatic speech recognition api, speech to text, semantic similarity, semantic search, speech synthesis, Part-Of-Speech tagging, tokenization, lemmatization, and embeddings. Use the best AI engines without sacrificing data privacy.

Datafi is an integrated data platform that empowers teams with business data on their terms - where and how they need it. Organizations of all sizes use Datafi to enable their employees to create real-time data-driven workflows and modern data applications to manage operations and gain insights into their operational data - all from an integrated data platform, securely accessible from anywhere, on any device.

Transform the way you connect with your customers with Chatmeter's AI-powered brand intelligence and reputation management solutions.

Used at over 20,000 business locations to survey, collect, and analyze customer engagement and customer feedback. Improve client retention with us!

Integrate customer signals, gain deeper insights, and take informed action with the world’s most recommended CX platform.

With conversational AI we evolve the relationship of companies with their customers : Conversation Assistants, Speech Analytics, Collection, SAC, Qualified Leads.

Navigate the dynamic world of social and consumer data with Talkwalker's leading social listening, media monitoring, and social benchmarking platform.

Delighted is the self-serve experience management platform of choice for the world’s top brands. Get employee, product, and customer feedback in minutes.

PigeonLine's ResearchAI makes business intelligence easy, such as text analysis (thematic analysis / topic modelling).

Maximize engagement with unified AI text and voice communication. Engage across every channel and connect with your favourite business tools. Get started free.

Improve audience targeting accuracy by listening to digtial conversations. Gain customer Intelligence by listening to online conversations of your brand

Empower everyone in your organization to rapidly collect, analyze and act on business insights at scale with CoreXM.

Send NPS, CSAT & CES surveys to your clients and start gathering, analyzing, and acting on the received customer feedback.

Intelligent business phone calls, SMS, and WhatsApp conversations for teams that don’t sit around waiting for calls. Built mobile-first for humans on the move.

unitQ measures the quality of your products, services, and experiences in real time so you can take action on what's working and what's not with AI insights

Award-winning consumer intelligence and social listening software that empowers agencies and enterprises to make research-based business decisions.

Drive business success with Sogolytics, the leading feedback and experience management platform. Schedule a demo today!

Transform your customer experience with DigitalGenius – AI-powered customer service automation for pre- and post-purchase questions.

Loris gives you the answers you need to make better CX decisions, from why customers are contacting you to how well your teams are resolving issues.

Somos una herramienta de speech analytics hecha para transformar su negocio y mejorar tus soluciones en Customer Experience.

Level AI's call center AI uses semantic intelligence to understand support interactions to improve contact center team performance. Request a demo today.

Built to scale qualitative research with game-changing generative AI-powered insights, Discuss.io is home to the world's most loved market research tools.

Talkdesk is a global cloud contact center leader for modern AI-powered customer service that is trusted, flexible, and innovative. Get a demo today.

Generative and conversational AI powered customer service agents for your business. Get a demo or try free now!

Haptik helps enterprises manage the customer lifecycle with Generative AI-powered Conversational CRM to streamline support, boost marketing & fire up sales

Nexis® Social Analytics and data intelligence tool empowering brands to make more informed business decisions based on social insights. Try it now!

Revuze customer insights platform - Make data driven decisions based on consumer sentiment metrics and AI sentiment analysis tools.

Eclipse AI unifies and analyses your omnichannel voice-of-customer data and gives you actionable intelligence to drive retention

A new-generation digital unified CX management platform that helps you transform your business online & build lasting relationships with your customers

MILVUS Centralize o atendimento e aumente a produtividade da sua equipe Veja como automatizar seus processos, otimizar a gestão da sua equipe e os resultados da sua empresa. Faça um teste grátis Acesso ilimitado à plataforma sem cartão de crédito Solicite uma reunião Fale com um de nossos especialistas MILVUS Centralize o atendimento e aumente

Autonomous agents enhance contact center efficiency, automating tasks and improving customer interactions for seamless support.

Sprinklr Insights helps you understand customer sentiment, predict potential crises, and analyze market trends. Create insight-driven strategies that perform!

Collect immediate customer feedback with the Nicereply CX management platform. Use one-click CSAT, CES & NPS surveys & increase the volume of insights you receive.

DataEQ structures & analyses online customer conversations using human & AI to optimise customer service, CX, manage risk & improve regulatory reporting.

Qualaroo simplifies the process of collecting user feedback with surveys. Signup today to get actionable UX Insights from your customers

Elevate your brand in the Arab market with Lucidya: Use AI for social insights, benchmarking, and product development to stay ahead.

Boost your customer loyalty with CROSS CX, the intuitive, high-performance software for lasting customer relationships. Find out more now!

Feedbackly - the only customer feedback platform with automated CX software, Education, Consulting, and industry-leading knowledge.

The Kili Technology's data labeling platform empowers businesses to transform unstructured data into high quality datasets to train their AI and deliver successful projects.

Use AI power to track online conversations about your brand, products, or competitors, understand your audience, and grow your business.

Hear every customer’s voice, fix every broken experience, and increase customer loyalty and spend with Qualtrics XM.

Build AI-powered chatbots to automate customer acquisition, marketing, commerce, and support to maximize customer lifetime value and reduce the cost of service

Use artificial intelligence & NLP to leverage key insights stored deep within your unstructured data. Analyze & act on text, audio, video, image data, & more.

Unlock the power of text analytics solution with advanced machine learning topic modeling. Immersive 2D/3D maps, interactive topic graph, summaries, wordcloud, entity recognition, and AI-powered Q&A. Get actionable insights effortlessly.

Transform omnichannel contact center performance by automating call quality monitoring, behavioral analysis, and agent coaching.

Whether you're focused on UI, UX Research, Design, or CX, with the UserTesting Platform you can get customer feedback to improve digital experiences and drive innovation

Check out Quiq's AI-powered conversational CX and business messaging platform. Schedule a live demo or contact us today.

AlphaSense finds information on companies, data and themes from within millions of research documents in seconds, all with ONE simple search.

Unleash the power of social data with Meltwater's suite of AI-powered tools for media, social, and consumer intelligence.

The ultimate, real-time, customer engagement tool that provides a simple way to solicit concerns and compliments from your customers.

Boost your self-service rates and reach new heights of customer satisfaction using our end-to-end conversational AI platform!

Welocal empowers multi-location businesses to manage their places on maps, monitor and improve their reputation, and optimize customer experience at their digital front doors. Listing management, Reputation Management, Maps listing, Customer reviews, Google reviews, Facebook reviews, Local SEO

Salevant introduces Yog GPT which helps you handle customer queries like a pro. Try our AI Assistant to meet every customer expectation and empower a team to be 10x more efficient.

Transform your sales and customer success teams. Record calls / customer meetings, review AI-curated reels of key meeting moments, human-level summaries / notes. Coach and collaborate with meeting insights.

www.tawk.to is 100% Free Live Chat Software to monitor and chat with visitors on your website or from a free customizable page.

We help people make meaning of numbers and turn them from data points to actionable insights that matter.

Make consumer-centric decisions at scale with Synthesio's AI-enabled consumer intelligence suite. Analyze billions of online conversations.

Uncover insights hidden in massive volumes of textual data with SAS Visual Text Analytic solution, to help you get the most out of unstructured data.

CoSupport AI – the solution that enhances customer support and empowers businesses with data-driven insights

Lixsa.ai - Boost your customers' satisfaction, save time, and automate the management of sales, bookings, and inquiries.

Powerful user feedback software that helps you listen and learn from your customers, prioritize features that matter, and innovate efficiently. Capture and centralize customer feedback into a single source of truth and build customizable roadmaps with the leading product feedback management platform.