Clootrack Alternatives (September 2025)

Real-time customer experience analytics for enterprises and high-stake decision makers. Never lose a customer again. Book a demo!

4.8/5

93+ reviews

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1.
Lumoa - The Intelligent Customer Experience Platform
https://lumo
.me/

With Lumoa, you see in real time what makes your customer experience better or worst. Close the loop on customer feedback with our customer experience platform.

2.
The CX Platform for B2B Service Firms | ClearlyRated
https://www.clearlyrate
.com/

Build reputation and gain insights for your B2B service organization with the ClearlyRated experience management platform.

3.
Locobuzz : A Unified Customer Experience Management Platform
https://www.locobuz
.com/

A new-generation digital unified CX management platform that helps you transform your business online & build lasting relationships with your customers

4.
Customer & Employee Experience Management Platform | Qwary
https://www.qwar
.com/

A complete experience management platform to collect customer feedback, drive loyalty, and increase satisfaction with targeted surveys, prototype tests, session recording & heatmap.

5.
Feedier: AI-Driven Customer Intelligence Platform
https://feedie
.com/

Elevate your company's digital transformation with the industry's most intuitive Customer Intelligence platform.

6.
AI driven Customer Success Platform for SaaS - Churn360
https://churn36
.com/

AI-driven Customer Success platform to help SaaS companies predict customer health, extinguish churn, and accelerate retention and revenue.

7.
Artiwise VoC | AI-Powered Voice of the Customers Platform
https://www.artiwis
.com/en/main-page/

Discover real-time customer sentiments and emotions with our AI-powered VoC solution. Boost CX today with Artiwise!

8.
Feedback Analytics for Product teams
https://birdi
.ai/

Transform thousands of user feedback into insights with our Feedback Analytics Platform and take faster product decisions

9.
cux.io - the first analytical tool for UX automation
https://cu
.io/

We translate your visitors' experiences into numbers, recognize their behaviour patterns all along the customer's journey and provide instant actionable insights. No more Data SPAM

10.
Customer Feedback Analytics Platform
https://kapich
.com/

Top-rated customer feedback analytics platform. Instant insights. No setup or coding. Kapiche ingests & analyzes feedback in minutes for real customer insights.

11.
Contentsquare | Digital Experience Platform (DXP) | Customer Experience
https://www.contentsquar
.com/

The global leader in digital experience intelligence and analytics, Contentsquare helps optimize and improve your users digital experience.

12.
CustomerGauge - Voted #1 for B2B VoC Software
https://customergaug
.com/

Leverage your B2B customer data to reduce churn and increase revenue in your accounts.

14.
Leading Customer Experience Management software | Cemantica
https://www.cemantic
.com/

Discover Cemantica, leading customer experience management software designed to empower CX strategies with advanced journey maps and VoC integration.

15.
Digital Customer Experience Analytics - Glassbox
https://www.glassbo
.com/

Glassbox provides digital customer experience analytics for web and mobile apps. Drive revenue, profitability & loyalty with optimized digital CX.

16.
Dataroid - Unleash the potential of digital with data
https://www.dataroi
.com/

Enterprise-level digital analytics and customer engagement platform that helps enhance every customer interaction with data-driven insights.

17.
Chattermill | #1 Rated Customer Feedback Analytics
https://chattermil
.io/

Chattermill uses AI to unify and automatically analyze your customer feedback data to give you the insights you need to understand the voice of your customers.

18.
SentiSum | AI-Powered Customer Experience Analytics Platform
https://www.sentisu
.com/

SentiSum's AI engine extracts granular customer insights from every support conversation, phone call, and customer experience program in real time.

19.
AI customer conversation analytics | Warwick Analytics
https://www.warwickanalytic
.com/

AI for contact centers and CX. Turn customer feedback into insight. Machine Learning, Sentiment Analysis, Self Adapting Analytics and Automation. Free Trial.

20.
ChurnRX | Crush Customer Churn
https://www.churnr
.com/

Keep your customers. The best companies know why their customers leave and more importantly why they stay. ChurnRX offers premier retention analytics, consulting, and training to help you improve customer retention.

21.
Lucidya - Manage your Customer experience in the Arab World
https://lucidy
.com/

Elevate your brand in the Arab market with Lucidya: Use AI for social insights, benchmarking, and product development to stay ahead.

22.
Customer Experience Management for B2B Companies
https://www.retentl
.com/

Send NPS, CSAT & CES surveys to your clients and start gathering, analyzing, and acting on the received customer feedback.

23.
Customer Experience (CX) Management Software - Qualtrics
https://www.qualtric
.com/customer-experience/

Hear every customer’s voice, fix every broken experience, and increase customer loyalty and spend with Qualtrics XM.

24.
SurveySparrow: Unified CX platform to grow your brand
https://surveysparro
.com/

Accelerate your business growth by providing stellar customer experiences. Be the brand that customers love. Begin your FREE trial to #RefineExperience

25.
Customer experience (CX) platform – Nicereply
https://nicerepl
.com/

Collect immediate customer feedback with the Nicereply CX management platform. Use one-click CSAT, CES & NPS surveys & increase the volume of insights you receive.

26.
AI based Predictive Analytics Solution | B2Metric
https://b2metri
.com/

AI-powered data analytics solutions for businesses. We offer data integration, predictive analytics, and machine learning to help you make informed decisions.

27.
XI Platform – InMoment
https://inmomen
.com/xi-platform/

Integrate customer signals, gain deeper insights, and take informed action with the world’s most recommended CX platform.

28.
CROSS CX : Customer loyalty software | CROSS CX
http://cross-cr
.com/index.php/en/

Boost your customer loyalty with CROSS CX, the intuitive, high-performance software for lasting customer relationships. Find out more now!

29.
Customer Success and Product Experience Software | Gainsight
https://www.gainsigh
.com/

Gainsight's Customer Success and Product Experience Software empowers companies to increase revenue, decrease customer churn, and drive advocacy.

30.
SmartKarrot: Intelligent Customer Success Software
https://www.smartkarro
.com/

Top-rated customer success software with smart actionable intelligence to drive onboarding, adoption, retention, CX & revenue growth at scale. Get a free demo.

31.
Nosto | The Intelligent Commerce Experience Platform
https://www.nost
.com/

Smarter commerce experience management with AI-fueled personalization, merchandising, and site search

32.
Customer Insights Platform - CapillaryTechnologies
https://www.capillarytec
.com/products/customer-insights-platform/

Empower your business decisions with our cutting-edge customer insights platform. Uncover valuable data-driven strategies and trends.

33.
Keatext | AI-Based Text Analytics
https://www.keatex
.ai/

Analyze reviews, surveys, and support tickets in one platform that provides AI-based recommendations to improve customer satisfaction.

34.
Experience.com: Platform for Customer & Employee Experience Management
https://www.experienc
.com/

Turn Customer & Employee Feedback into Actionable Insights with Experience.com. Capture real-time feedback, manage reviews, elevate brand reputation, and unlock valuable insights. Find and refer the best professionals.

35.
Customer Feedback and Survey Platform - Zonka Feedback
https://www.zonkafeedbac
.com/

Zonka Feedback is an omnichannel Customer Feedback Software and Survey App to measure real-time CX Metrics like Net Promoter Score (NPS Surveys), CES & CSAT.

36.
Fullstory: Surface User Sentiment with Behavioral Data | Fullstory
https://www.fullstor
.com/

Discover a behavioral data platform that surfaces user sentiment buried between clicks to create better products that win loyal customers for life.

37.
Staircase AI | Customer Intelligence and Analytics Platform
http://staircas
.ai/

Uncover churn risks and opportunities with Staircase AI's Customer Intelligence and Analytics. Analyze millions of customer signals and turn them into actionable insights.

38.
ClientSuccess - Simple, Powerful Customer Success
https://www.clientsucces
.com/

Your top rated CSM software platform. The easiest to use, fastest to implement software to reduce churn & increase customer revenue.

39.
Unwrap.ai | AI-powered feedback analytics
https://www.unwra
.ai/

Understand your customer needs with our AI-powered feedback analytics platform. Save time and resources by building what customers care about.

40.
UserTesting Human Insight Platform | Improve Customer Experience (CX)
https://www.usertestin
.com/

Whether you're focused on UI, UX Research, Design, or CX, with the UserTesting Platform you can get customer feedback to improve digital experiences and drive innovation

41.
Behavior Analytics for Websites & Mobile Apps | VWO Insights
https://vw
.com/insights/

VWO Insights is a behavior analytics platform with a comprehensive suite of tools, including session recordings, heatmaps, surveys, form analytics, and funnel analytics. Enhance user experience and drive growth for both websites and mobile apps.

42.
Radarr is the best Social Listening and Customer Experience Platform
https://www.radar
.com/

Radarr is the best social listening and customer experience / online reputation platform for Asia. Marketers and CX teams can get deep social analytics, track brand sentiment, monitor competitors, identify influencers, and engage with customers using Radarr.

43.
Voxpopme | Centralized Insights Platform
https://voxpopm
.com/

Centralize and analyze qualitative data. Make vivid decisions with video surveys, in-depth interviews, focus groups, and AI powered analytics.

44.
Customer Feedback Analysis | Thematic
https://getthemati
.com/

Thematic is an innovative feedback analytics solution. We empower teams to improve growth and save time by turning text feedback into actionable insights.

45.
Best Experience Platform | CX, BX, EX | Omind
https://www.omin
.ai/

Discover Omind.ai's Experience Platform Management Software. Elevate customer satisfaction and fuel business growth with seamless experiences and lasting connections.

46.
JourneyTrack | All-in-one customer journey management platform
https://www.journeytrac
.io/

JourneyTrack is a comprehensive, all-in-one customer journey management platform that drives business transformation and results.

47.
Churned: AI driven Customer Success Platform
https://www.churne
.io/

Churned is an AI-driven customer success platform that integrates with your whole tech stack to leverage all your customer data at scale. Creating automated, personalized customer success

48.
AskNicely: Customer Experience Software
https://www.asknicel
.com/

AskNicely helps service businesses measure their customer experience, motivate frontline teams, and see the impact on the bottom line.

49.
AI-driven Customer Intelligence Platform - Idiomatic
https://www.idiomati
.io/

Idiomatic's powerful AI-driven customer intelligence platform turns all of your customer feedback into a complete, data-driven voice of customer picture.

50.
Lang.ai - Unlock CX data with easy-to-use AI
https://www.lan
.ai/

Eliminate support inefficiencies and spot granular consumer insights. Less churn. Better products. More accurate Business Intelligence.

51.
Customer Experience Mapping Platform | User Journey Management Software
https://uxpressi
.com/

Discover UXPressia's suite of customer experience tools and user journey mapping solutions. Create exceptional UX maps and personas online with our ultimate platform and management software trusted by Waters, Michelin, Accenture, Siemens, and others.

52.
AI-enhanced Digital Experience Analytics | SessionStack
https://www.sessionstac
.com/

SessionStack empowers e-commerce businesses to boost their conversion rates through actionable, AI-driven insights.

53.
AI-Driven Decision Intelligence for the Board and C-Suite
https://www.gain
.com/

Our enterprise software unearths millions in hidden costs, predicts risks, drives greater performance and productivity without diluting ROI.

54.
Leading Customer Experience (CX) AI Platform | NICE
https://www.nic
.com/

Build relationships that last with the only AI purpose-built platform for customer experience (CX)

55.
Syncly – Surface real customer pains from everyday customer communication
http://syncl
.app/

With AI feedback analysis, Syncly instantly categorizes feedback and reveals hidden negative signals. Centralize all your feedback and take proactive actions based on real time insights to elevate your five-star customer experience.

56.
Heap - Better Insights. Faster. | Heap
https://www.hea
.io/

Heap is the only digital insights platform that shows everything users do on your site, revealing the "unknown unknowns" that stay invisible with other tools.

57.
Conversation Intelligence for Customer Experience
https://callmine
.com/

Unlock the value of your contact center and improve customer experience with the industry's most powerful conversation intelligence platform.

59.
Empower Your Customers to Self-Serve | Customer Communities
https://www.gainsigh
.com/customer-communities/

Create a single community destination that allows your customers to self-serve resources with forums, groups, federated content, and gamification.

60.
June - Product & Customer Analytics Software for B2B SaaS
https://www.jun
.so/

June is product analytics software for B2B SaaS. Through the platform you'll get auto-generated reports for customer analysis focused on how companies use your product

61.
Text Analytics Tools for Experience Improvement – InMoment
https://inmomen
.com/text-analytics/

InMoment's text analytics software includes sentiment analysis and verbatim analysis capabilities to help you understand your customer feedback.

62.
Best Conversational CRM Powered by Generative AI
https://hapti
.ai/

Haptik helps enterprises manage the customer lifecycle with Generative AI-powered Conversational CRM to streamline support, boost marketing & fire up sales

64.
Transform CX with Quiq: Conversational AI Platform
https://qui
.com/

Check out Quiq's AI-powered conversational CX and business messaging platform. Schedule a live demo or contact us today.

65.
Enterprise grade CX Automation Platform for Businesses - Twixor
https://twixo
.com/

A CX Automation platform enhancing business scalability and automates customer journeys across multiple channels, Increase CSAT & reduce costs

66.
A Unified Social Listening Platform | evalmyBRAND
https://evalmybran
.com/

Improve audience targeting accuracy by listening to digtial conversations. Gain customer Intelligence by listening to online conversations of your brand

67.
Customer Engagement Software - Listen360
https://www.listen36
.com/

Used at over 20,000 business locations to survey, collect, and analyze customer engagement and customer feedback. Improve client retention with us!

68.
AI Product Storytelling - Talkoot - eCommerce AI Copywriting Platform
https://talkoo
.com/

Talkoot is the most powerful and complete AI product storytelling platform for ecommerce. Publish product descriptions 4x faster.

71.
Get critical insights fast from user feedback
https://www.unit
.com/

unitQ measures the quality of your products, services, and experiences in real time so you can take action on what's working and what's not with AI insights

72.
Tethr | The fastest path to contact center improvement.
https://teth
.com/

Tethr is a research-backed conversation analytics platform that delivers automated insights from your customer conversations.

73.
Text Analysis Software - Relative Insight
https://www.relativeinsigh
.com/

Our AI text analysis software helps research and insight teams understand their audiences by transforming text into quantified insights.

74.
Conversational AI for Customer Support Automation - Verloop.io
https://verloo
.io/

Verloop.io provides Conversational AI solution for customer support automation. Explore our Conversational AI platform to deliver delightful support experience.

75.
AI-Led CX Transformation Platform Provider | Cyara
https://platform.spearlin
.com/

Elevate your customer experience strategy with our AI-led CX transformation platform. Explore the future of customer experience innovation.

76.
Sprinklr Insights: Real-Time Insights & Social Listening Platform
https://www.sprinkl
.com/products/consumer-intelligence/

Sprinklr Insights helps you understand customer sentiment, predict potential crises, and analyze market trends. Create insight-driven strategies that perform!

77.
Consumer Behavior Insights Platform - Medallia
https://www.medalli
.com/products/sense360/

Harness data-rich insights across transactions, surveys, and foot traffic with Sense360 by Medallia, the leading consumer behavior insights platform.

78.
SightX: Market Research Platform | Real-Time Consumer Insights
https://www.sight
.io/

SightX makes professional market research simple, enabling users to survey consumers, perform MaxDiff analysis, test concepts, perform conjoint analysis, create segmentations while making use of natural language processing, and tracking of your brand within our easy software platform (SaaS).

79.
MarketResponse – Insights-driven marketing
https://marketresponsegrou
.com/

It’s all in the name – at MarketResponse we make sure you’re in tune with your market. With us, you’re ready to respond quickly and effectively to current trends and to the changing needs of your target audience. We’ll also help you carve out unique space for your brand and guide you in the creation of outstanding customer and employee experiences. What’s more, we ensure you stay relevant thanks to data driven digital campaigns and state-of-the-art marketing and research technology.

80.
AcuitySpark | Visionet
https://www.visione
.com/solutions/data-ai-solutions/acuityspark/

Transform your data management with AcuitySpark from Visionet Systems. Discover how our advanced AI-driven solution enhances data integration, insights, and decision-making to drive your business forward with precision and efficiency.

81.
daisee | AI voice analytics and contact centre quality assurance software — daisee
https://www.daise
.com/

Enhance CX, evaluate agent performance, rapdily transcribe 100% of calls and improve quality assurance standards

82.
Win-Loss Analysis & Churn Analysis | Clozd
https://www.cloz
.com/

Clozd provides innovative win-loss analysis consulting & technology. We help clients uncover why they win & lose. Start winning more now.

84.
AI CX Workflow Platform for B2C Enterprises | Zingtree
https://zingtre
.com/

Zingtree's platform helps you uncover and implement automation opportunities at scale by utilizing your expertise, data, apps, knowledge, and business intent.

85.
Customer Journey & Product Analytics Software Tool | Woopra
https://www.woopr
.com/

Analyze and visualize the entire customer journey from first marketing touch to product usage. Sign up for our free plan today.

86.
Powerful UX Research & Usability Testing Platform | UXtweak
https://www.uxtwea
.com/

UXtweak | UX research platform helping you discover UX tweaks. Toolkit of user research & user testing tools with User recruitment. Try it for free!

87.
Extracting Comments Insights
https://commentsanalytic
.com/

Extracting the comments of pages to analyse and present the insights in them.

88.
Stravito - User-friendly insights platform
https://www.stravit
.com/

Knowledge management simplified. Securely store and share all your market research and insights across your organisation.

89.
Customer experience (CX) and customer relationship management
https://www.sa
.com/products/crm.html/

Attract buyers, build loyalty, and manage customer relationships across the enterprise with CRM and customer experience (CX) solutions from SAP.

90.
Feedbackly - Reveal how customer emotions impact your business
http://www.feedbackl
.com/

Feedbackly - the only customer feedback platform with automated CX software, Education, Consulting, and industry-leading knowledge.

91.
Deep Talk - Customer & Employee feedback analysis
https://www.deep-tal
.ai/

Turn text into powerful data transforming reviews, feedback, chats, support tickets, social media, emails, etc. into business intelligence.

92.
Customer Experience (CX) | Oracle
https://www.oracl
.com/cx/

Make every customer interaction matter by connecting all your business data across marketing, sales, commerce, and service. Oracle Customer Experience (CX) offers a connected suite of applications that goes beyond traditional CRM to help you create, manage, serve, and nurture lasting customer relationships.

93.
Content Intelligence Platform | Ceralytics
http://www.ceralytic
.com/

Our content intelligence platform gives you data-driven insights to create relevant content with confidence. Take the guesswork out of your content marketing strategy.

94.
UXCam - Mobile App Analytics To Understand User Behavior
https://uxca
.com/

Discover UXCam, the mobile app analytics platform that offers in-depth insights, heatmaps, and session recordings to optimize your app. Try UXCam today!

95.
The New Frontier of Experience & Research Technology | Forsta
https://www.forst
.com/

Forsta offers cutting-edge solutions in Customer Experience and Market Research Technology. Specializing in comprehensive CX, enterprise feedback management, VoC, VoE, Qual, Quant, and Data Visualization, we deliver rich, global research and insights.

96.
TruConversion - Heatmaps, Session Recordings, Survey Tools, Funnels
https://www.truconversio
.com/

TruConversion an all in one analytical application to help identify and fix conversion pain points by finding out the WHY behind visitor/user's behavior.

97.
Real Time Customer Feedback, Customer Feedback Platform
https://www.realtimefeedbac
.com/

The ultimate, real-time, customer engagement tool that provides a simple way to solicit concerns and compliments from your customers.

98.
Conversational AI Platform for Enterprise | boost.ai
https://www.boos
.ai/

Boost your self-service rates and reach new heights of customer satisfaction using our end-to-end conversational AI platform!

99.
Digital Analytics Platform | Quantum Metric
https://www.quantummetri
.com/

Optimize your digital strategy with Quantum Metric's real-time analytics platform. Improve customer experiences and increase conversions.