Caplena Alternatives (January 2026)

Caplena

Analyze free text comments through AI | Caplena

https://caplen.com/

AI powered coding of verbatims: Automatic detection of topics & sentiment from free text for more than 100 languages. Analyze your customer feedback, online reviews, social media data or employee feedback.

4.8/5

39+ reviews

Reviewed on:

G2
Capterra
1.
Deep Talk - Customer & Employee feedback analysis
https://www.deep-tal
.ai/

Turn text into powerful data transforming reviews, feedback, chats, support tickets, social media, emails, etc. into business intelligence.

2.
Text Analytics Tools for Experience Improvement – InMoment
https://inmomen
.com/text-analytics/

InMoment's text analytics software includes sentiment analysis and verbatim analysis capabilities to help you understand your customer feedback.

3.
Customer Feedback Analysis | Thematic
https://getthemati
.com/

Thematic is an innovative feedback analytics solution. We empower teams to improve growth and save time by turning text feedback into actionable insights.

4.
AI customer conversation analytics | Warwick Analytics
https://www.warwickanalytic
.com/

AI for contact centers and CX. Turn customer feedback into insight. Machine Learning, Sentiment Analysis, Self Adapting Analytics and Automation. Free Trial.

5.
Keatext | AI-Based Text Analytics
https://www.keatex
.ai/

Analyze reviews, surveys, and support tickets in one platform that provides AI-based recommendations to improve customer satisfaction.

6.
Customer Feedback Analytics Platform
https://kapich
.com/

Top-rated customer feedback analytics platform. Instant insights. No setup or coding. Kapiche ingests & analyzes feedback in minutes for real customer insights.

7.
Chattermill | #1 Rated Customer Feedback Analytics
https://chattermil
.io/

Chattermill uses AI to unify and automatically analyze your customer feedback data to give you the insights you need to understand the voice of your customers.

8.
Text Analysis Software - Relative Insight
https://www.relativeinsigh
.com/

Our AI text analysis software helps research and insight teams understand their audiences by transforming text into quantified insights.

9.
ATLAS.ti | The #1 Software for Qualitative Data Analysis - ATLAS.ti
https://atlast
.com/

ATLAS.ti helps you uncover actionable insights with intuitive research tools and best-in-class technology. Try it for free today!